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Tips and Analysis for Experience Management

Manage Every Experience That Matters: Why X-Data Is the New Imperative

Last month, I had one of the world’s largest insurance companies in our office. 2016 was a banner year for them. They had record earnings and stable growth, their stock was at an all-time high, and shareholders were thrilled with the company. But despite their success, they told me, “Ryan, we know someone is coming […]

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March SaaSness 2017: 2nd Round Preview

On March 15th, we kicked off the 2nd annual March SaaSness Tournament. 64 SaaS companies entered our NCAA Tournament style bracket, where winners are decided by popular vote. Only 32 companies survived and advanced to Round 2. Let’s break down the matchups and see who has a shot at entering the SaaS 16. 2017 March SaaSness: Round of 32 Here’s […]

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[Voting on Wednesday’s Round 1 matchups is now live! Click here to decide who advances from the left side of our bracket.] Welcome to the 3rd annual March SaaSness Tournament, hosted by Ambition, Qualtrics, and G2 Crowd. The SaaS industry’s answer to March Madness begins Wednesday, when 64 SaaS companies will begin competing in an NCAA Tournament-style bracket with winners decided by popular […]

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March SaaSness is back. Meet the 64 companies competing in 2017. Each year, the NCAA Basketball Tournament captivates the country. Is it the action on the court—the buzzer beaters; the suffocating full-court presses; the high-flying dunks? Or is it the familiar storylines? Every year, perennial favorites and regular season powerhouses punch their tickets and gleefully […]

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Qualtrics Top 10 CX Predictions for 2017

Customer experience (CX) has become a key differentiator for today’s top brands with everyone rushing to advance their programs. But where best to spend time and effort for maximum results? What does the future of CX look like? Here are predictions from Luke Williams, Head of CX at Qualtrics, on top CX trends for 2017. Customers 1. Customer […]

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Qualtrics Certification: From Insights to Value

At Qualtrics we say certification is not a token achievement. That’s because Qualtrics Certification is challenging. But challenging is worth it because certification teaches you how to capture insights. And from insights, it’s just one more step to value. I hope you’ll join us for Certification at the 2017 Insight Summit. As a little enticement, […]

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