Employee Experience
The latest people stories and insights
Hear from the HR leaders delivering breakthrough experiences for their people and get the latest insights and advice from our team of XM Scientists
Atlassian CMO Robert Chatwani: ‘Don’t start with the opportunities in front of you. Start with you’
As part of our Breakthrough Builders podcast series, our VP of Tech Jesse Purewal chats with Robert Chatwani, CMO of Atlassian how he registered a staggering 20,000 South Asian bone marrow donors in j...
By James Wadsworth
Shopify VP of Engineering Farhan Thawar: ‘Follow the smart people and the hard problems’
As part of our Breakthrough Builders podcast series, our VP of Tech Jesse Purewal chats with Shopify VP of Engineering Farhan Thawar on why you only need 15 minutes with a candidate to make a hiring d...
By James Wadsworth
Understanding human behavior: The softer side of experience management
Discover why universal human behavior traits are key to a successful XM activation. Experience management (XM) is becoming increasingly vital to organizations’ long-term business success. Underst...
By Isabelle Zdatny
2020 Changed the employee experience forever – These trends will matter in 2021
Originally published on Forbes.com With two weeks left in what has easily been the strangest and most unprecedented year in business history, everyone has been forced to adapt to a new way of doing...
By Jay Choi
Employee feedback systems: How to get started
What is an employee feedback system? Employee feedback, as we know, is information about performance, skills and teamwork that employees of a company exchange with each other. The idea is that manage...
By Ruth D'Alessandro
Learn how to drive the employee experience with our ultimate guide.
Learn MoreThe future of employee experience: 21 predictions for 2021
Employee experience experts share their predictions for the year ahead. What lies ahead for employee experience (EX) in 2021? We asked our team of XM Scientists and employee experience experts to f...
By Amanda Wowk
Fostering belonging through workforce diversity and inclusion
Is your company fully leaning into workplace diversity and inclusion? It not only creates a sense of belonging for your people, but also gives your company a competitive advantage. Here’s a closer l...
By Amanda Wowk
Experience management 101: The what, why, and how of XM
As the ever-increasing flow of information shifts power from organizations into the hands of individuals, businesses must reassess how they operate. They must continuously learn what customers, employ...
By Bruce Temkin
Belonging: The new top driver of employee engagement in 2021
Belonging has emerged as the top employee experience driver linked to engagement and well-being. Learn how this new driver should influence your 2021 HR priorities. Get the report: Explore the tren...
By Cecelia Herbert
Pulling the right levers to close the diversity and inclusion gap
The wide-ranging benefits of having a diverse and inclusive workforce are well documented. In fact, there are 200+ studies on this very topic. To help organizations on their journey to build and cu...
By Cecelia Herbert
How IT executives can shape the future of employee experience
IT has long been a key component of employee experience. Since the pandemic, it’s taken center stage with IT executives driving job enablement and productivity through world-class technology experie...
By Catherine Thurtle
How to introduce new technology to an organization: 3 critical steps to take
A modern technology experience drives productivity and helps employees feel valued. Take these three steps to optimize and introduce new technology at your organization. What would you – nay, any...
By Amanda Wowk
6 steps to mapping the employee journey at your organization
Close employee experience gaps by mapping your people’s journey with your organization. In order to master employee experience, you must listen to your people at each stage of their journey with ...
By Amanda Wowk
People analytics: How to use HR data to drive business results
People analytics deliver actionable insights to improve the way your organization does business – and the impact HR has on the bottom line. Today’s CHROs make data-driven decisions that have a ...
By Amanda Wowk
How to lead remote teams: Tips and tools for managers
Managers are looking for extra guidance during this unquestionably strange time. How can they best support their people, while still making sure that productivity and engagement stay high? Here’s so...
By Catherine Thurtle
How retail brands are adapting the Black Friday shopping experience for 2020
Brands will have to adapt to a very different Black Friday this year, with safety a key priority. Find out the steps businesses are taking to navigate one of the busiest seasons of the year. If you...
By Meena Toor
Building resilience in healthcare workers
Healthcare professionals are under pressure like never before. What can leaders and their teams do to strengthen their personal and professional resilience, during and beyond the coronavirus pandemic?...
By Sarah Fisher
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