Employee Experience

The latest people stories and insights

Hear from the HR leaders delivering breakthrough experiences for their people and get the latest insights and advice from our team of XM Scientists


Is now the right time to survey your employees?

Originally published on Forbes. It’s one of the most common questions we’ve had from our customers and partners in the past two weeks - and yes, it might feel trivial to ask right now - but, is...

By Benjamin Granger


Managing virtual teams: 8 tips for managing remote teams successfully

A good worker is a good worker, no matter where in the world they are. But bringing good workers together to become a virtual team takes a little more work when they’re separated by distance. If bui...

By DistantJob


4 ways to build a positive experience for teams new to remote work

We’re working in a brand new normal, and we all have to get the experience right. At Qualtrics, to limit the spread COVID-19, we have implemented Mandatory Work from Home across our 25 global off...

By Qualtrics


New XM Institute Research: The State of EX Management Programs 2020

The XM Institute has just published a new report, The State of EX Management Programs, 2020. The report examines a survey of 250 HR executives from North American organizations with 2,000 or more empl...

By Qualtrics


Calling all brand admins: Join the Qualtrics admin training at XM Basecamp Live

Get the best practices you need to proactively and efficiently govern your organization's Qualtrics license. In this session you’ll learn everything you need to know from managing account creation, ...

By Catherine Thurtle


New research: Three shifts for employee experience success

The concept of employee experience (EX) has evolved from a focus on “satisfaction” to a holistic view across the collection of interactions and experiences that an employee has with an organizatio...

By Aimee Lucas

Zillow's VP of Community & Culture Rebekah Bastian on promoting equity and belonging in the workplace

In this installment of our Employee Experience Visionaries series, hear from Rebekah Bastian, Vice President of Community & Culture at Zillow Group, CEO of OwnTrail and author of Blaze Your Own Tr...

By Amanda Wowk


How Johnson & Johnson unlocks the power of people with data

As the global head of workforce analytics at Johnson & Johnson, Piyush Mathur is passionate about improving business outcomes through better people decisions for J&J’s 140,000 employees worl...

By Benjamin Granger


21 must-see employee experience (EX) sessions at X4 2020

It’s the biggest Experience Management event on the planet, so you won’t be short of things to see. Check out our guide to the must-see employee experience (EX) sessions at this year’s X4. Hear ...

By Jack Davies


Zoom’s CPO Lynne Oldham on why people drive their employee experience

In this installment of our Employee Experience Visionaries series, hear from Lynne Oldham, Chief People Officer at Zoom Video Communications, about: Why Zoom encourages employees to ask anonym...

By Christine Keene


The value of Corporate Social Responsibility (CSR) – and how to get it right

The way companies behave has never been more important, or more visible. Here’s what to consider when designing and implementing your CSR program, plus some compelling facts to help you build the bu...

By Lauren Rice


Want to drive success? Give your employees the same experience as your customers

Over the past few years, companies have understood the necessity of providing an excellent customer experience (CX). Organizations across the globe have taken steps to delight their customers and turn...

By Elizabeth Kampf

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