Employee Experience
The latest people stories and insights
Hear from the HR leaders delivering breakthrough experiences for their people and get the latest insights and advice from our team of XM Scientists
Why CIOs will be at the center of future of work strategies
The pandemic changed the digital work experience forever. For more than a year, the only way many teams have been able to onboard new team members, interact with colleagues, or get things done at work...
By Qualtrics
Your people are burned out. Here’s what to do now.
Since the start of the pandemic, more employees have been working longer hours without a clear start or end to the workday. Here’s what organizations (and individuals) can do to prevent burnout from...
By Grant Gurewitz
Introducing Ctrl+B: A bold new series with breakthrough tech leaders
Welcome to our new video series Ctrl+B, where I’ll be speaking to CIOs and technology leaders from some of the world’s most iconic brands. We’ll hear about the challenges they’ve faced and the...
By Brad Anderson
How experiences have changed for the better (plus the 8 we’ll never let go of)
We’ve had to change a lot in the past year, but some of the changes we’ve experienced have been for the better. From remote meetings to streaming workouts, virtual experiences mean more people can...
By Qualtrics
Listening, understanding, and taking action for change
Today we’re publishing our DEI report, as part of our ongoing commitment to transparency. Qualtrics DEI bi-annual report - Q2 2021 For more than a year, we all faced incredible challenges. Our...
By Farren Roper
Learn how to drive the employee experience with our ultimate guide.
Learn MoreBringing experience data into Microsoft Viva Connections
Today, nearly half of the U.S. workforce plans to look for a new job in the next 12 months. After a year that has seen a pandemic, unprecedented digital transformation, and employees having more optio...
By Brad Anderson
Here’s what leaders should know before designing the workplace of the future
More than a year ago, we commandeered couches and erected office nooks in our bedrooms as we hunkered down to work from home for what (we assumed) would be a few months, at the most. Now, many of us a...
By Qualtrics
How three financial service providers are using XM to improve their customer and employee experience
One of the headline findings from our recent study into the state of customer experience in financial services in Asia Pacific (APAC’s) was that, despite relatively high levels of consumer satisfact...
By Harish Agarwal
Tech in the ‘anywhere’ workplace
The coronavirus pandemic has shown us that we don’t need to be in an office to do our work. We think ‘work from anywhere’ will be here to stay. Here’s why... Even before the coronavirus pan...
By Qualtrics
3 iconic brands on how they are building a new way to work
As employees start to return to workplaces after 18 months of working remotely, we have an unprecedented opportunity to create a new way to work that will improve on what went before and unlock multip...
By Steve Bennetts
How employee experience will shape the war for talent
Over the past 15 months, organizations have learned that remote work — and the flexibility that comes with it — has become a fundamental part of the employee experience. Flexibility is now one ...
By Future Forum, Qualtrics
New research finds that stress & burnout are the main reasons more than half of leaders plan to leave their jobs in the next year
More people are leaving their jobs right now than have in the last 20 years, and job openings in the United States have reached a high, according to a recent report from the U.S. Department of Labor. ...
By Qualtrics
8 tips for running effective meetings in a hybrid world of work
In the future of work, leaders will need to ensure all employees – regardless of where they work – feel included. Here’s how workplace technology can help you design effective meetings for the n...
By Qualtrics
Return to the office: Why listening is critical
Plan your return to the office – and design a workplace where every voice can be heard – with insights from your employees. Pre-pandemic, 91% of our employees worked from an office. And overni...
By Qualtrics
A defining moment for employee experience — now’s the time to prove its value
Before COVID-19 and the shift towards hybrid working, organizations were already competing for talent based on employee experience. Now, given the demands of working through a pandemic, and entering a...
By Christophe Martel
How to identify and close candidate-experience gaps at your organization
Get the insights your organization needs to not only pinpoint experience gaps at every touchpoint in the hiring process, but also identify the actions you can take to close them. I recently needed ...
By Sarah Marrs
11 ways to be a better ally to your LGBTQ+ colleagues
To celebrate Pride Month, we’re looking at ways we can show up at work for our colleagues in the LGBTQ+ community. We asked members of our Q Pride group the actionable things allies can do to make e...
By Q Pride
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