Employee Experience
The latest people stories and insights
Hear from the HR leaders delivering breakthrough experiences for their people and get the latest insights and advice from our team of XM Scientists
How to support your employees’ mental health during the ‘Fall reset’
More than 6 months (and counting) into the thick of the pandemic employers and leaders are facing a new challenge: the Fall reset. Here’s what you can do to support your people. As Brené Brown e...
By Catherine Thurtle
How to empower your people to ask for the benefits they need - and build a package to match their feedback
Gym passes and free office lunches aren’t the perks they once were. It’s time to rethink your employee benefits packages – but what do your people really want? What’s going to make their lives...
By Catherine Thurtle
What is employee net promoter score (eNPS) and how can it be used to improve employee engagement?
What is eNPS? How does it work? Is it an accurate way to measure how your employees feel about your company, and how can it be used to boost employee engagement? What is eNPS? eNPS – aka employee ...
By Jack Davies
Study: COVID-19 offers us the chance to improve employee experience and create the ‘new better.’ Here’s how.
Employees across all industries are facing experience gaps at work. And during the pandemic, issues that used to just bother people became serious impediments to work. At Qualtrics, we conducted a ...
By Liesl Nielsen
Employee satisfaction surveys: Best practices and sample questions
When it comes to measuring job satisfaction, surveys are a powerful solution. Use them strategically to unlock deep employee experience insights that will help you retain talent, boost performance and...
By Sarah Fisher
Learn how to drive the employee experience with our ultimate guide.
Learn MoreFeedback is a gift - three stories of businesses pivoting their listening strategies with Qualtrics
One of the most important actions any business can take in response to challenges caused by the COVID-19 pandemic is to regularly listen to their customers and employees. Listening to people to und...
By Ross Lambert
Not in the same boat: Career progression in the pandemic
New study from Qualtrics and theBoardlist finds working during the pandemic disproportionately affects careers of women, parents, and people of color. COVID-19 has forced everyone to adjust to a ne...
By Ben Rogers
Alexion Pharmaceuticals’ HR Chief: How to step out of the HR box
In this installment of our Employee Experience Visionaries series, hear from Anne-Marie Law, Chief Human Experience Officer at Alexion Pharmaceuticals, about: How creating chaos will liberate the...
By Benjamin Granger
How to build a healthy company culture with employee wellness programs
Employee wellbeing is more than just physical health; your employee wellness program needs to reflect that. Take a holistic approach to wellness and reap the benefits of an engaged workforce. You w...
By Amanda Wowk
8 expert tips for fostering equity in the workplace
Organizations that promote equity in the workplace level the playing field for all of their employees – and benefit from the competitive advantage of employing diverse talent. Forward-thinking or...
By Amanda Wowk
8 Ways managers can support employees’ mental health
Originally published on HBR.org. Uncertainty breeds anxiety, and we are living in uncertain times. Between rising numbers of Covid-19 cases, questions about whether or not to reopen economies and b...
By Kelly Greenwood, Natasha Krol
Workplace safety experts: 4 steps every office needs to take right now
Workplace safety experts share their tips for implementing new safety protocols in a post-COVID world. As organizations strategize about their return to the office, many leaders will face a new ele...
By Amanda Wowk
People analytics: How to use HR data to drive business results
People analytics deliver actionable insights to improve the way your organization does business – and the impact HR has on the bottom line. Today’s CHROs make data-driven decisions that have a ...
By Amanda Wowk
How to build a company culture your employees will rave about
What makes some organizations synonymous with great company culture, while others fall below the fold? We took a closer look at the intricacies of building and sustaining company culture, plus the com...
By Benjamin Granger
Your people and the future of work: How to help them thrive
Helping your employees to thrive during this time is challenging, but it’s essential for the long-term success of your organization. We gathered leaders from Deloitte, Thrive Global, and SAP share t...
By Catherine Thurtle
Most people aren’t ready to go back to the office yet, but they’re feeling more confident returning to normal life
More than 60% of workers say they’d feel uncomfortable returning to a workplace right now Three out of five people who switched to remote work during the pandemic said they prefer working at home...
By Liesl Nielsen
New ways of working: How to effectively support your people
As your people start returning to workplaces, listening and acting on their feedback is more important than ever. Here’s how to do it effectively... Adjusting to new workplace norms amid the ongo...
By Lauren Rice, Tara Di Domenico, Tika Wadhwa, Yesenia Cancel
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