Employee Experience

The latest people stories and insights

Hear from the HR leaders delivering breakthrough experiences for their people and get the latest insights and advice from our team of XM Scientists


Learn how to drive the employee experience with our ultimate guide.

Learn More

Feedback is a gift - three stories of businesses pivoting their listening strategies with Qualtrics

One of the most important actions any business can take in response to challenges caused by the COVID-19 pandemic is to regularly listen to their customers and employees. Listening to people to und...

By Ross Lambert


Not in the same boat: Career progression in the pandemic

New study from Qualtrics and theBoardlist finds working during the pandemic disproportionately affects careers of women, parents, and people of color. COVID-19 has forced everyone to adjust to a ne...

By Ben Rogers


Alexion Pharmaceuticals’ HR Chief: How to step out of the HR box

In this installment of our Employee Experience Visionaries series, hear from Anne-Marie Law, Chief Human Experience Officer at Alexion Pharmaceuticals, about: How creating chaos will liberate the...

By Benjamin Granger


How to build a healthy company culture with employee wellness programs

Employee wellbeing is more than just physical health; your employee wellness program needs to reflect that. Take a holistic approach to wellness and reap the benefits of an engaged workforce. You w...

By Amanda Wowk


8 expert tips for fostering equity in the workplace

Organizations that promote equity in the workplace level the playing field for all of their employees – and benefit from the competitive advantage of employing diverse talent. Forward-thinking or...

By Amanda Wowk


8 Ways managers can support employees’ mental health

Originally published on HBR.org. Uncertainty breeds anxiety, and we are living in uncertain times. Between rising numbers of Covid-19 cases, questions about whether or not to reopen economies and b...

By Kelly Greenwood, Natasha Krol

Workplace safety experts: 4 steps every office needs to take right now

Workplace safety experts share their tips for implementing new safety protocols in a post-COVID world. As organizations strategize about their return to the office, many leaders will face a new ele...

By Amanda Wowk


People analytics: How to use HR data to drive business results

People analytics deliver actionable insights to improve the way your organization does business – and the impact HR has on the bottom line. Today’s CHROs make data-driven decisions that have a ...

By Amanda Wowk


How to build a company culture your employees will rave about

What makes some organizations synonymous with great company culture, while others fall below the fold? We took a closer look at the intricacies of building and sustaining company culture, plus the com...

By Benjamin Granger


Your people and the future of work: How to help them thrive

Helping your employees to thrive during this time is challenging, but it’s essential for the long-term success of your organization. We gathered leaders from Deloitte, Thrive Global, and SAP share t...

By Catherine Thurtle


Most people aren’t ready to go back to the office yet, but they’re feeling more confident returning to normal life

More than 60% of workers say they’d feel uncomfortable returning to a workplace right now Three out of five people who switched to remote work during the pandemic said they prefer working at home...

By Liesl Nielsen


New ways of working: How to effectively support your people

As your people start returning to workplaces, listening and acting on their feedback is more important than ever. Here’s how to do it effectively... Adjusting to new workplace norms amid the ongo...

By Lauren Rice, Tara Di Domenico, Tika Wadhwa, Yesenia Cancel

Subscribe to the Experience Matters blog

Stay up to date with the latest XM thought leadership, tips and news.