Engagement and Analysis
for HR Leaders

Before the Industrial Revolution, it was common for men and women to work from home or have hybrid work-homes such as street-facing shops or workshops. The rise of factories in and the Industrial Revolution drew workers outside of the home and that’s where society camped for about 200 years, until about the 1980s when telecommuting […]

On average, 35% of company revenues are generated from products that didn’t exist 5 years ago. So with innovation such a crucial part of a business’ overall success, are you doing enough to foster a positive and creative employee culture? The benefits of doing so are massive. Companies with a “highly aligned” employee and product […]

Employee journey mapping is a great way to help you identify the moments that matter most to your business and to your employees. As you start your journey mapping process, keep these common pitfalls and best practices in mind to ensure success. An employee journey map is a way of visualizing the various stages an […]

Hear from BuzzFeed’s Chief People Officer, Lenke Taylor about how they’re employing technology to answer common HR questions, encourage employees to network with colleagues, act on employee feedback, and more. Note: Lenke is speaking at this year’s X4 Summit, so if you enjoy this chat and want to hear more (and more like it), be […]

The impact of employee experience on customer experience has been explored in great detail. In fact, “happy employees equal happy customers” has become a motto for some of the world’s biggest brands. But, what about the inverse? Does making a customer happy, make an employee happy? In research from 2012, professors from Hallym and California […]

Successful companies understand that the key to winning customers starts with their employees. In fact, searches for employee experience have risen by 270% in the last 5 years, as companies continue to invest in the employee experience. With the rise of social media, it’s easier than ever to learn from the experts and founders of […]