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Employee Experience

The latest people stories and insights

Hear from the HR leaders delivering breakthrough experiences for their people and get the latest insights and advice from our team of XM Scientists


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Why HR is critical in improving ESG performance

What is ESG? When it comes to discussing and analyzing sustainability you will often hear the term ESG, which stands for environmental, social & governance. ESG is a broad set of factors used to ...

By Laura Harding


Quiet quitting: the latest workplace trend to combat burnout

In 1853, Herman Melville — an American novelist best known for Moby-Dick (1851) — published a short story called Bartleby, the Scrivener: A Story of Wall Street (1853). The eponymous Bartleby i...

By Benjamin Granger


Qualtrics and SAP SuccessFactors Recruiting: Automating in-moment listening across the entire candidate journey

Candidate experience impacts the entire business, not just the recruiting team. Qualtrics research shows that companies with above-average experience management are 52% more likely to report above-ave...

By Qualtrics


Job seekers rush to find new opportunities with better pay and work-life balance

Job seekers are rushing to seek out new jobs amid inflation and recession concerns, according to new research from Qualtrics and SAP.  Nearly three quarters (72%) of job seekers say rising costs h...

By Qualtrics


Employee survey fatigue

Ever wonder if you’re sending too many employee surveys? Employee survey fatigue is a concern for many employers, but avoiding it is within your control. What is survey fatigue? Survey fatigue is ...

By Dr. Vanessa Kowollik, Lisa Le Derff


The inequity of well-being at work: how organizations can take action

Well-being in traditionally marginalized groups can look different due to their unique lived experiences. Organizations must work to measure and address well-being gaps in the same way they’d invest...

By Qualtrics

Women in the workplace are most at risk for burnout and attrition

Organizations must address burnout and improve well-being for all employees, but especially for those most at risk: women. Here’s how. Our 2022 Employee Experience Trends Report showed that wome...

By Qualtrics


How to foster a culture of well-being and DEIB: 6 tips for leaders

Organizations that aim to address employee burnout and improve well-being can glean lessons from their ongoing diversity, equity, inclusion, and belonging efforts. Over the past several years, there ...

By Qualtrics


The importance of empathy in new ways of working

As employers across Asia continue to define new work experiences after two years of working remotely, prioritizing and managing employee health and wellbeing must be a fundamental part of their plans....

By Steve Bennetts


Is there any point to dress codes at work?

Key points: There is little to no scientific evidence that ties how we dress at work to performance. Yet “impression management” often guides our decisions about what to wear at work. I...

By Sarah Marrs


Striving for Inclusive Leadership & Belonging:
Our semiannual DEI report

Today we are sharing our semiannual Diversity Equity and Inclusion (DEI) report as part of our commitment to communicating our progress and opportunity areas with transparency. In the past two year...

By Farren Roper


Qualtrics and ServiceNow: Feedback-driven technology experiences for a new era of work

Technology has long been a central part of the employee experience. Qualtrics research shows that when employees are satisfied with their IT services and technology experience they are 158% more engag...

By Qualtrics

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