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Product Experience

Analysis and Insights
for PX Leaders

Financial Advisor Loyalty – The Highs and Lows of Advisors and their Clients

Investing should be the dispassionate exercise of strategically risking money for gain, but in practice it’s usually anything but dispassionate. Investing is often an emotional whipsaw with exhilarating wins and terrifying losses – financial advisors operate in the space between their clients’ fear and greed, making financial advisor loyalty a key challenge. Taming the emotions […]

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Determining Sample Size: How to Ensure You Get the Correct Sample Size

How many responses do you really need for statistically sound results? This simple question is a never-ending quandary for researchers who use statistically based calculations to answer different questions. A larger sample group can yield more accurate study results — but excessive responses can be pricey. Learn How to Determine Sample Size Download eBook Consequential […]

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Why You Can’t Miss the Qualtrics X4 Summit

The convention center in downtown Salt Lake City is quiet now. But starting March 6th, Utah’s biggest event center will be bursting at its not inconsiderable seams for four straight days. Experiences matter, and there’s one experience you can’t miss in 2018: X4 – The Experience Management Summit. Imagine 6,000 market researchers, customer experience professionals, […]

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Streaming, Snacking and “Stranger Things:”  The Data Behind Binge Watching

Goodbye broadcast, hello streaming. That is the overwhelming response from a recent content and viewing habits study produced by Qualtrics, the leader in experience management. Although the shift from broadcast television to on-demand streaming has been a talking point of media watchers for years, the recent Qualtrics study produced some surprising data points, and some […]

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Cafés and Sunscreen: An ExperienceWeek Interview with Linda Moir

There’s something sublime in a well-run coffee shop. The agency model is primed for disruption. And wouldn’t it be nice to apply your sun cream in a quick, easy experience? In the run-up to ExperienceWeek, we asked storyteller Linda Moir, who built the massively successful volunteer experience for the 2012 London Olympics, for her experience […]

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Announcing Qualtrics ExperienceWeek 2017

The future belongs to brands that master their customer, employee, product, and brand experiences. Learn from the best at ExperienceWeek: the premier digital conference where you learn directly from the Icons of Experience. Four days of countless insights from leaders, mavericks, and innovators — all totally free. The show starts on your own device Monday, […]

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