Product Experience
The latest product stories and insights
Uncover the stories behind the world’s biggest product breakthroughs and get the latest advice and news from our product experience experts
Free AccountForrester Study: Economic Impact of Qualtrics CustomerXM
Experience management from Qualtrics isn’t just a good strategic decision. It’s an excellent financial decision. In a Qualtrics-commissioned Total Economic Impact™ study (TEI), Forrester Consult...
By Catherine Thurtle
Breakthrough Artist Award: Seeking the world’s best experience breakthroughs
Breakthrough moments. They don’t happen often, but when they do they rocket whoever is involved to the top. At Qualtrics we’re in the business of breakthroughs. Across the world we are relentle...
By Qualtrics
X4 2020: Your Salt Lake City hotel guide
Booked your spot at X4 2020? Then it’s time to book your hotel. To make it easy for you, we’ve negotiated special conference rates with some of the best hotels nearby - we’re talking no more tha...
By Qualtrics
Create A Survey With These 4 Common Sense Tips
Creating online surveys is as much an art as it is a science. It involves attention to detail in the design and flow of your survey questionnaire. Creating an effective survey that yields actionabl...
By Scott Smith
Market Research vs. Marketing Research — What's the Difference?
Have you ever wondered about the difference between Market Research and Marketing Research? Although these two terms are often used interchangeably, they have some differentiating qualities. The core ...
By Qualtrics
What’s new in Core XM? | September 2019
Over the past few months we’ve been rolling out some exciting new updates to Core XM with everything from a new Facebook Messenger integration to smarter surveys thanks to a little help from AI. ...
By Qualtrics
Product and pricing research — how conjoint analysis takes the guesswork out of product development
Imagine a life with unlimited resources to build the next ‘must-have’ product or develop your latest upgrade. Or one in which the cost of materials or development had no interconnection with the p...
By Amy Bates
Sample Size Calculator
How many people do you need to interview to get results representative of the target population with the level of confidence that you are willing to accept? Sample Size Calculator Qualtrics offers a...
By Qualtrics
The journey to product-market fit using Customer Experience data
The product-market fit (PMF) is one of the most important stages of a product’s lifecycle. Many startup businesses have tried to find it but failed. The reason? They didn’t understand their custom...
By Aggelos Mouzakitis
5 Common Errors in the Research Process
Designing a research project takes time, skill and knowledge. If you don’t go into the process with a clear goal and methods, you’ll likely come out with skewed data or an inaccurate picture of wh...
By Qualtrics
How market research platforms are redefining research agencies
Market research agencies no longer have to choose between driving ROI for clients or driving ROI for themselves There’s a widening gulf between old research agencies modeled on the past and new mar...
By Justin Ethington
Meet the ‘X-Suite’ - the job roles shaping Experience Management
As more and more organizations look to Experience Management (XM) to grow their organizations, the c-suite is evolving to put ‘experiences’ front and centre and make sure XM gets visibility and su...
By Qualtrics
Crate & Barrel on experience gaps: why they occur and how to close them
Experience gaps occur when a brand fails to meet expectations at any point along the customer journey. It could be a big brand disaster: “I didn’t expect the shop assistant to kick me in the sh...
By Jared Gardner
X4 2019 recap, day two: was that okay?
X4 Experience Management Summit 2020 - March 10-13. Book Your Spot Today! Register Now Part of the problem with booking X4 keynote sessions to follow icons like Sir Richard Branso...
By Qualtrics
See all the XM Platform Innovations from X4 2019
X4 Experience Management Summit 2020 - March 10-13. Book Your Spot Today! Register Now What an incredible event at X4! I’ve been to many events in my career, but this was hands ...
By Jared Gardner
How to make X-Data your competitive advantage
At X4 2019, we’ve heard from the pioneers making Experience Management (XM) breakthroughs that have seen them race to the top — brands like Under Armour, AMEX, Spotify and Nordstrom to name just a...
By Qualtrics
X4 2019 recap, day one: taking on giants, magic beans & more
X4 Experience Management Summit 2020 - March 10-13. Book Your Spot Today! Register Now As Ryan Smith said in his opening keynote, the X4 Summit’s mission is to break down ex...
By Qualtrics
