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Get the latest Qualtrics news and media assets, and learn how we’re growing the Experience Management movement.

Bloomberg Tech Disruptors: Qualtrics on AI Agents in Experience Management

May 8, 2025|Bloomberg

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Business Insider: Qualtrics' president of product has a vision for agentic AI in the workplace: 'We're going to operate in a multiagent world'

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Marketplace: How culture attracts commerce in Utah County

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Forbes: How To Get Your Share Of $860 Billion

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Federal News Network: Embracing a new era of government service: The impact of the Government Services Delivery Improvement Act

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HR Dive: Why HR teams are building a business case for babies at work

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Forbes: Agentic AI And Building Connections With Customers In The Moments That Matter

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Raconteur: ‘Choose the path of least resistance’: Qualtrics’ CFO on how to scale a global company

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Business Insider: A Fiserv VP tapped AI to get better customer feedback. She explains how the tech is 'cracking the code' on pain points.

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May 20, 2025

Qualtrics Named a Leader Among Employee Experience Management Platforms

May 20, 2025

Leading organisations across Asia Pacific select Qualtrics to power exceptional customer and employee experiences

April 22, 2025

Qualtrics Named a Leader in 2025 Gartner® Magic Quadrant™ for Voice of the Customer Platforms for the Fourth Consecutive Time

March 25, 2025

Vizient and Qualtrics Announce Strategic Partnership to Develop Predictive Experience Metrics to Revolutionize Healthcare Performance

September 12, 2024

Qualtrics invests US$200 million in Latin America to expand regional offerings and capabilities helping organizations deliver great customer and employee experiences

August 22, 2024

New AI-Powered Innovations Empower Leaders to Lower Costly Employee Attrition and Lift Productivity With Strategic, Informed Action

May 1, 2024

Qualtrics Named a Leader in the IDC MarketScape: Worldwide Voice of the Customer Applications 2023–2024 Vendor Assessment

December 5, 2023

Qualtrics Announces General Availability of new AI-Powered Qualitative Research Tools That Provide Smarter, Faster Insights

August 10, 2023

Qualtrics Named a Leader in the IDC MarketScape Worldwide Employee Experience 2023 Vendor Assessment

August 10, 2023

How ‘Quiet Quitting’ Showed Up in Employee Surveys Last Year

August 3, 2023

Qualtrics Announces General Availability of Digital Experience Analytics, Empowering Companies to Improve Digital Customer Experiences

July 19, 2023

Qualtrics and Bain & Company Introduce Early Access to NPS® Outer Loop, an End-to-End Way to Manage Customer Experience Enhancement Opportunities

June 7, 2023

Qualtrics Announces New Designations to Improve How Governments Manage Customer and Employee Experience

June 1, 2023

Qualtrics Announces General Availability of Customer Journey Optimizer, Helping Companies Identify and Eliminate Points of Friction for Customers

May 31, 2023

Majority of Students Report Problems with University Mental Health Services, According to New Qualtrics Research with College Pulse

May 9, 2023

Powered by Experience iD, Qualtrics Frontline Innovations Bring Digital Behavioral Data Natively to the World’s Leading Experience Management Platform

March 8, 2023

New Qualtrics Frontline Care Solutions Empower Customer Service Agents and Managers with Qualtrics AI and Real-Time Data

March 8, 2023

Similar Values, Separate Outcomes: Qualtrics Data Reveals Persistent Gender Experience Gaps at Work

March 8, 2023

Innovations From Qualtrics Empower Researchers and Marketers to Drive More Impactful Strategies and Make Smarter Investments

March 8, 2023

Leading Organizations Across Asia Pacific and Japan Choose Qualtrics to Build Deeper Relationships with Customers and Employees

January 30, 2023

Qualtrics Hits 10 Billion Experience iDs and Unveils New XM Platform Innovations That Deepen Customer Relationships and Automatically Deliver Great Experiences

December 14, 2022

Qualtrics Announces CrossXM, Helping Companies Measurably Improve Business Results With Better Employee, Customer and Brand Experiences

October 17, 2022

Qualtrics EX25 for Healthcare Helps Organizations Deliver Better Employee Experiences Amid Record High Burnout and Turnover

August 2, 2022

Only Half of High School Students Feel a Sense of Belonging at Their School, Qualtrics Research Shows

August 1, 2022

Top Financial Services Organizations Choose Qualtrics to Enhance Experience Management, Operational Efficiency and Revenue Growth

July 28, 2022

Qualtrics Launches Digital Experience Metrics, Allowing Companies to Tie Customer Sentiment Directly to Their Bottom Line

March 17, 2022

SAP, Qualtrics, and the Singapore Economic Development Board commits S$14.1 million to establish Singapore as regional hub for Experience Management innovation

February 9, 2022

Qualtrics Increases Investment in Japan to Help Businesses and Governments Improve their Customer and Employee Experience

October 22, 2021

Top Global Brands Trust Qualtrics to Create Personalized Experiences for Customers and Employees in Q3, Fueling Record Company Financial Results

October 14, 2021

More Than Half of Parents Say Their Kids Experienced Signs of Depression or Anxiety for the First Time During the Pandemic

August 18, 2021

New Partnership Between Mercer and Qualtrics to Help Organizations Create Impactful Employee Experience and Benefits Programs

August 17, 2021

Most People Support Vaccine Mandates in Schools and Workplaces as Delta Variant Spreads

August 16, 2021

Qualtrics and Rolling Arrays Partner to Help Organizations Across Southeast Asia Deliver World-Class Customer and Employee Experiences

August 11, 2021

Mental Health, Flexibility for Parents, and Leadership Opportunities for Women Will Shape the Future of Work, New Qualtrics and theBoardlist Study Finds

July 26, 2021

Leading Organizations Around the World Choose Qualtrics to Deliver Breakthrough Experiences for Customers and Employees

July 21, 2021

Beneva Chooses Qualtrics to Create Holistic and Personalized Customer Experiences

July 14, 2021

Qualtrics Launches Experience Design Hybrid Work and Workplaces Solutions, Helping Companies Thrive in the New World of Work

July 8, 2021

Qualtrics Introduces New Customer Care Command Center to Help Organizations Build and Retain High-Performing Customer Service Teams

April 28, 2021

Qualtrics Introduces New Innovations that Empower Companies to Create the Products, Services, and Experiences Customers Want Now and Next

April 13, 2021

Qualtrics Announces XM/OS, the Operating System for Experience Management to Help Businesses Design and Improve Breakthrough Experiences in the New World of Work

April 12, 2021

New Qualtrics Study Reveals What Experiences Employees and Customers Want in the Future of Work

April 7, 2021

Qualtrics and IBM Japan Expand Strategic Partnership

April 6, 2021

ServiceNow and Qualtrics Combine Powerful Workflows and Experience Data to Help Companies Deliver Next-Generation Experiences

April 1, 2021

Qualtrics Announces New Customer Experience Solutions to Help Organizations Attract Customers and Increase Loyalty in a Post-Pandemic Era

March 31, 2021

New Study from Qualtrics Reveals a Majority of Employees Support Vaccine Mandates

March 23, 2021

Harry Rosen Chooses Qualtrics to Personalize Experiences and Boost Engagement for Customers and Employees

March 18, 2021

Qualtrics’ WorkDifferent Event to Feature 7-Time Super Bowl Champion Tom Brady and Sessions with Leading Brands Who are Reimagining the Future of Work

March 9, 2021

Qualtrics Reports Fourth Quarter and Full Year 2020 Financial Results

March 8, 2021

5 For The Fight Commemorates Milestone Anniversary with Virtual World Record Attempt

February 23, 2021

Qualtrics Announces New Solution and Strategic Partnership with Korn Ferry to Help Organizations Increase Diversity, Equity, and Inclusion in the Workplace

February 18, 2021

State and Local Governments Across the U.S. Now Using Qualtrics to Put Experience at the Center of their Vaccine Response

February 12, 2021

Qualtrics Launches New Integration to Help Healthcare Providers Deliver Personalized and Compassionate Patient Experiences

February 3, 2021

Astro elevates customer experience with Qualtrics

February 2, 2021

Qualtrics Announces Winners of the 2020 XM Breakthrough Artist Awards, Celebrating Companies That Have Created Breakthrough Experiences with QualtricsXM

January 28, 2021

Qualtrics Announces Pricing of its Initial Public Offering

January 14, 2021

Qualtrics Expands its Leadership Team with the Addition of Veteran HR, Corporate Development, and Communications Executives

January 11, 2021

SAP and Qualtrics Introduce Qualtrics® XM for Suppliers to Enhance the Source-to-Pay Experience for Procurement Solutions from SAP

October 26, 2020

Qualtrics Unveils Next Wave of Experience Management Innovations that Transform Organizations’ Listening Programs into Systems of Action

October 21, 2020

Brown University Professor Emily Oster and Qualtrics Partner with School Superintendents and Principals Associations to Launch the National COVID-19 School Response Dashboard

September 22, 2020

Qualtrics Introduces the “Return to Learn Hub” to Help Educational Institutions Reopen Safely and Respond Quickly to Changing Learning Environments

August 27, 2020

Qualtrics Launches Solutions to Lead the Effort in Helping Universities and School Districts Reopen Safely and Confidently

June 4, 2020

Qualtrics Hires Chief Industry Advisor for Technology, Media, and Telecommunications to Help Organizations Drive Business Impact with Experience Management

May 12, 2020

Qualtrics Announces Powerful New Capabilities to Help Move Brands Beyond Measurement To Cultures That Take Decisive Action To Close Experience Gaps

May 12, 2020

Qualtrics Appoints Global Industry Leader for Education to Transform Academic Experiences for Schools and Universities

May 11, 2020

5 For The Fight Invites 5,000 People Across the World to Get Active During the Month of May in the ‘Do 5 Challenge’ to Support Cancer Research

May 5, 2020

New Qualtrics Study Finds 2 out of 3 Americans Say They are Not Comfortable Returning to the Workplace Right Now, and Nearly Half Believe We Will ‘Never Get Back to Normal’

May 5, 2020

5 For The Fight Launches Fellowship Program at Huntsman Cancer Institute to Attract New Talent to the Fight Against Cancer

April 27, 2020

EY, SAP, and Qualtrics Collaborate to Bring Resources to Governments Around the World to Help in the Fight Against COVID-19

February 24, 2020

Jazz to Host “5 For The Fight Night” on Feb. 26

December 12, 2019

Qualtrics Announces Game Changing Technology that Helps Organizations Develop a Culture of Experience Management––Automated Customer Alerts and Recommended Company Actions, Delivered in Real Time Directly to Employees’ Mobile Devices

December 11, 2019

Qualtrics to Double the Size of Utah Co-Headquarters, Creating 1,000+ New Tech Jobs; Expansion Includes 40,000 Square Foot On-site Daycare Focused on STEM Education

November 13, 2019

Qualtrics Announces New Downtown Seattle Building Named Qualtrics Tower and Will Create over 1,500 New Jobs in the Region

September 25, 2019

Qualtrics EmployeeXM Announces Guided Action Planning and New XM Solutions with Built-in HR Expertise from Over 50 People Science Experts Worldwide

July 23, 2019

Qualtrics EmployeeXM™ Introduces the Employee Benefits Optimizer to Empower HR Decision Makers with Real-Time Data and Insights on Employee Benefits and Compensation

March 7, 2019

Qualtrics Announces XM Breakthrough Artist Awards to Celebrate Teams Designing Breakthrough Experiences and Delivering Breakthrough Business Results

March 7, 2019

Qualtrics Partner Network Grows to Over 100 Global Members and Expands into Five Programs in its First Year of Revolutionizing Customer, Employee, Brand and Product Experiences for Organizations Worldwide

March 6, 2019

Korn Ferry & Qualtrics Announce New Partnership to Build a Global Delivery & Advisory Service to Improve Employee Experience Programs at Scale

March 6, 2019

Bain & Company Launches NPS Prism, A New Business To Help Companies Create Game-Changing Customer Experiences

March 6, 2019

Deloitte Digital Joins Forces With SAP and Qualtrics to Elevate the Human Experience

March 6, 2019

Qualtrics Expands on Largest Benchmark Library for Experience Management with Addition of Industry-Leading XM Benchmarks and Custom Market Research

March 6, 2019

Qualtrics Announces Innovations in Mobile, B2B, Voice and Prescriptive Insights to Accelerate Customer Experience Industry

February 19, 2019

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Qualtrics blog

Jun 05, 2025

Synthetic panels in market research: What you need to know

Jun 05, 2025

Banking on experience in the age of customer-centric financial services

Jun 03, 2025

X4 Sydney 2025: Building authentic connections in an AI world

May 20, 2025

Three-quarters of customers would pay more for a premium experience

May 20, 2025

Qualtrics named a Leader in The Forrester Wave™: Employee Experience Management Platforms, Q2 2025

May 19, 2025

How to incorporate three categories of AI into your XM efforts

May 13, 2025

4 ways to improve your voice of the customer program with AI

May 05, 2025

Real-world use cases on using AI to scale up research and drive action

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Bloomberg Tech Disruptors: Qualtrics on AI Agents in Experience Management

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Press releases

Qualtrics Named a Leader Among Employee Experience Management Platforms

Leading organisations across Asia Pacific select Qualtrics to power exceptional customer and employee experiences

Qualtrics Named a Leader in 2025 Gartner® Magic Quadrant™ for Voice of the Customer Platforms for the Fourth Consecutive Time

X4 2025 Recap: Qualtrics redefined the future of experience management with Experience Agents

Qualtrics Introduces New Market Intelligence Capabilities for the Next Generation of Market Insights

Qualtrics AI Powered Innovations Deliver Omnichannel Insights Organizations Need to Win in the Next Era of Agentic AI

Qualtrics and LangChain Announce Partnership to Develop Highly Specialized Experience Agents

Thousands of Organizations use Qualtrics to Build Engaged, Productive, and High-performing Teams

Qualtrics Report: Executives are Hesitant to Lead in AI Transformation, Putting Up to $1.3 Trillion at Risk

Qualtrics to Introduce Experience Agents at X4 Conference, Redefining the Future of Experience Management

Qualtrics Adds Industry Icons Rick Rubin, Bozoma Saint John, and Danny Meyer to X4™ 2025 Line-up

Qualtrics and SAP Announce New Partnership to Help Organizations Deliver Great Employee Experiences

Qualtrics Reveals Agenda and Speakers for X4™ 2025, the Experience Management Summit

Jollibee Group Selects Qualtrics for New Global Customer Experience Program

Qualtrics Hails Government Service Delivery Improvement Act as Significant Step to Improving the Citizen Experience

Qualtrics Awarded a 2024 AWS Partner Award

Bad Customer Experiences Put Nearly $4 Trillion at Risk in Global Sales

Qualtrics Named a Leader in Customer Feedback Management Platforms

Qualtrics announces Rachita Sundar as new Chief Financial Officer

X4, The World’s Largest Experience Management Summit, Returns to Salt Lake City March 18-20, 2025

New AI-Powered Qualtrics Solutions Empower Leaders to Boost Employee Engagement With Strategic, Informed Action

AI to Drive Massive Changes to Market Research in 2025, Qualtrics Report Says

Cut the Chaos: Qualtrics Announces Top Employee Experience Trends for 2025

Increased Expectations, Declining Loyalty; Qualtrics Announces 2025 Consumer Experience Trends

Lumen and Qualtrics Build New Customer Insights Platform to Boost Customer Service and Satisfaction

Vizient and Qualtrics Announce Strategic Partnership to Develop Predictive Experience Metrics to Revolutionize Healthcare Performance

Qualtrics invests US$200 million in Latin America to expand regional offerings and capabilities helping organizations deliver great customer and employee experiences

Research: As AI Increases in the Workplace, Employees Are Open to Their Employers Listening

Qualtrics Announces New Capabilities to Offer a Personalized Healthcare Experience

Qualtrics Achieves FedRAMP® Moderate Authorization for its Conversational Analytics Capabilities

Qualtrics Named a Leader in Journey Orchestration in Industry Evaluation

Qualtrics Appoints Lynn Girotto as Chief Marketing Officer

Flight Centre takes off with new AI-powered customer experience program with Qualtrics

These State Governments Offer the Best Customer Service

Despite Low Retention Scores, Gen Z Are Engaged at Work

Qualtrics Announces 2024 XM Breakthrough Artist Award Winners

Qualtrics Announces New Partner Solutions Accelerating XM Innovation With the Latest in Qualtrics AI

Qualtrics and Bain Expand Partnership to Transform Customer and Employee Experiences

New AI-Powered Innovations Empower Leaders to Lower Costly Employee Attrition and Lift Productivity With Strategic, Informed Action

Qualtrics Introduces Cutting Edge AI-Powered Strategy & Research Suite for Enhanced Market Insights

Qualtrics AI Empowers Organizations to Improve Customer Experiences In-Store, Online, and in the Call Center

Qualtrics Unveils Groundbreaking AI Innovations to Transform Understanding of Customers, Employees, and Prospects

Qualtrics X4 Kicks Off in Salt Lake City

Asia Pacific and Japan’s leading organisations choose Qualtrics to drive growth and boost productivity

Qualtrics Appoints Gurdeep Singh Pall as President, AI Strategy

StarHub accelerates growth and delivers superior customer experience with Qualtrics

The Backstreet Boys will Perform at Qualtrics X4™ 2024, the Experience Management Summit

Qualtrics Bolsters Leadership Team to Help Customers Harness the Full Power of AI in Experience Management

Healthcare Leaders Deliver Impact and Scale with Qualtrics

Qualtrics Reveals Agenda and Speakers for X4™ 2024, the Experience Management Summit

Report: Cost Savings and Added Revenue Pay Off Initial Qualtrics Investment in 1.5 Years

Manchester City extends partnership with Qualtrics as the Club’s Official Experience Management Software Partner

Qualtrics Again Named a Leader in 2024 Gartner® Magic Quadrant™ for Voice of the Customer

Bad Customer Service Threatens $3.7 Trillion Annually as Frontline Workers Reach a Breaking Point

Qualtrics Partners with University of Utah Health to Elevate Patient and Frontline Employee Experiences

Consumer Trust Languishes at 2016 Levels

Qualtrics Insights Help Dow Unlock $300 Million in Value Through Digital and CX Transformation

Qualtrics Named a Leader in the IDC MarketScape: Worldwide Voice of the Customer Applications 2023–2024 Vendor Assessment

New Qualtrics Collaboration with Epic Brings Experience Data to the Comprehensive Health Record

Qualtrics Announces Top Consumer Experience Trends for 2024

Qualtrics Announces New Latin America Hub in Mexico City with Plans to Create 300 New Tech Jobs in the Region

Qualtrics Announces Top Trends in Market Research for 2024

X4, The World’s Largest Experience Management Summit, Returns to Salt Lake City May 1-3, 2024

Qualtrics Announces Top Employee Trends for 2024

City of Corona Partners With Qualtrics to Increase Resident Engagement and Boost Employee Satisfaction

New Qualtrics and WorkJam Partnership Empowers Every Frontline Employee to Deliver Better Customer Experiences

New Mental Health at Work Report Finds Employees Prefer Company Culture Change Over Self-Care Apps