HX27 is back for 2027. Explore how better experiences drive better outcomes for patients, the workforce, and your organization.
Why HX27 this year is different
This September, Qualtrics and Press Ganey came together to introduce Healthcare XM®, bringing Press Ganey’s decades of healthcare data and expertise onto the Qualtrics® XM Data & AI Platform.
HX27 is the first place this story gets told, in person. There’s a lot to share, and HX27 attendees will be among the first to hear it.
Tracks and Sessions
At HX27, you learn from the leaders closing the Experience Gap for patients, members, clinicians, and staff. Build your agenda from 80+ CE-approved sessions focused on the problems your team is solving today.
Built for anyone making healthcare experiences better — from marketing to medicine, experience leaders to HR executives, nurses, physicians, and safety and quality officers. Whatever your role, there’s something for you at HX27, across health systems, health plans, and anywhere else in the healthcare space.
Healthcare XM Experts
Explore the technology closing that gap. Get hands-on in the Hub with the latest AI-powered tools helping teams act, and test-drive the new Healthcare XM platform. Get your questions answered by Qualtrics experts and learn more about the technology shaping the future of healthcare. As one HX26 attendee put it:
“It was extremely valuable as it was. I learned so much and have some wonderful ideas to take back to my organization. I can’t wait to get back and get started!”
Networking
Connect with leaders from across the country as well as your Qualtrics team, and experience the magic of Universal Studios when we shut down some of the park, just for you.
The details
Early-bird registration is $1,999 until December 31, so secure your spot for 80+ breakout sessions, expert-led workshops, and hands-on demos.
Register now for HX27, February 8–10, 2027, at the Walt Disney World Swan and Dolphin Resort.
Let’s close the gap.
The Experience Gap is the space between what people expect from an experience and what they actually receive. And in healthcare, it has a human cost — for patients, for the people caring for them, and for the organizations trying to do right by both.
Closing the gap takes exactly what HX27 is built for: the industry in one room, learning from each other.
We’ll see you in Orlando.