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Experience trends reports_

Focus on what matters
tomorrow, today

Explore the thoughts, feelings, and expectations of customers,
employees, and market researchers across the globe, and uncover
the key challenges, trends, and the top-of-mind priorities for
the year ahead.

Check out the first releases of our 2024 trends reports below.

JUST RELEASED_

2024 Experience trends reports

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2024 Employee Experience Trends Report

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2024 Market Research Trends Report

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2024 Consumer Trends Report

WRITTEN BY EXPERTS,
MADE FOR YOU_

Released annually, our trends reports represent the most comprehensive and actionable insights for customer, employee, and market research experiences on the planet.

Each report is based on findings from tens of thousands of customers, employees, and market researchers across every region, industry, level and function -- and is thoroughly assessed by industry analysts, workplace psychologists, and research experts.

INSIGHTS THAT MOVE MOUNTAINS,
NOT ROCKS_

Whether you're a leader, manager, or individual contributor, these reports provide a clear, unfiltered snapshot of experiences in the year ahead.

From what's driving customer satisfaction and the impact of technology, to empowering employees, and the latest developments in market research, discover how your markets are moving and find out what you need to do to get ahead of the latest trends.