Employee Experience
The latest people stories and insights
Hear from the HR leaders delivering breakthrough experiences for their people and get the latest insights and advice from our team of XM Scientists
Checking in on HR: How people teams can find a sense of calm
May is Mental Health Awareness Month and there has possibly never been a more relevant time to talk about supporting not only employees' mental health and well-being, but HR’s too. Since the outbre...
By Catherine Thurtle
What’s next for Employee Experience? 5 Stages to a new normal
As alarming as the original disruption COVID-19 introduced was, businesses face yet even more change and areas to navigate ahead. And these areas come from an unlikely place - the return to new normal...
By Benjamin Granger
Telefónica: Improving employee loyalty during tough times
“We have an expression in Spain: ‘In good times, friends. In hard times, family,” says Sergio De La Calle Asensio, Head of Engagement at telecoms giant Telefónica. “The goal of getting thr...
By Daniel Saunders
How to interpret results from your Remote + On-site Work Pulse
The results are back from your Remote + On-site Work Pulse, but you’re not sure what to do next. Don’t worry! Here are our tips for interpreting the results from your pulse. Step 1: Review the re...
By Amanda Wowk
How to get started with the Return to Work Pulse
The importance of assessing employees' readiness to return to work COVID-19 has had a profound effect on every single human – whether they’ve caught the virus themselves, lost a loved one, lost t...
By Anne Raeven, Tara Di Domenico, Tika Wadhwa, Yesenia Cancel
Learn how to drive the employee experience with our ultimate guide.
Learn MoreIs America ready to return to work and get back to business?
Most U.S. states are making plans to reopen as the country struggles to recover from the COVID-19 pandemic. But as governments and businesses move forward, the question remains: Are Americans ready? ...
By Liesl Nielsen
How to tailor and launch your Remote + On-site Work Pulse
Ready to design your Remote + On-site Work Pulse, but not sure how to customize the content for your organization? Here are our tips for tailoring our solution to meet your organization’s unique nee...
By Amanda Wowk
The Hartford's Director of Employee Experience on the need for a flexible work environment
In this installment of our Employee Experience Visionaries series, we hear from Rick Fountain, Director of Employee Experience at The Hartford, about: How telling stories has shaped his employee ...
By Amanda Wowk
From Sports to Service Centers: Listening and Responding to Newly Remote Employees
The COVID-19 pandemic has challenged businesses in every industry. And when your business spans many industries, the challenge is even harder. The Larry H. Miller Group (LHM) runs the Utah Jazz, other...
By Ben Rogers
7 spring cleaning ideas for HR teams
As we head into spring, we’re feeling inspired to make a fresh start – and that includes cleaning out these HR programs and behaviors that are no longer serving, well, anyone. Absent Madonna,...
By Amanda Wowk
How to protect the health and safety of your on-site and frontline employees
This is the second post in a two-part series about supporting on-site employees during COVID-19. Read part one about listening effectively to these essential on-site and frontline workers. As thin...
By Tara Di Domenico, Tika Wadhwa
How to get started with Remote + On-site Work Pulse
Want to know how your workforce is coping during COVID-19? Ask them, in real-time. Here are our tips for getting started with our free Remote + On-site Work Pulse. Many of your company’s employee...
By Anne Raeven, Yesenia Cancel
11 people team Zoom backgrounds to mix up your meeting mojo
As you settle into working from home, you’re probably establishing completely new routines. Like, primping your hair in the preview of your Zoom call or going for a stroll in the park you’ve negle...
By Amanda Wowk
Employee experience expectations likely to accelerate post COVID-19
Organizational disruptions and change always create uncertainty among employees, managers, and senior leaders alike. COVID-19 is certainly the most salient and ubiquitous disruption impacting nearly e...
By Benjamin Granger
The other COVID-19 crisis: Mental health
Social isolation, employment uncertainty, and the virus itself have combined to shock the health and wellbeing of employees around the world. And while leaders are rightly focused on the physical effe...
By Qualtrics
How to keep your employees engaged while they’re working from home
We’re now living through what Time Magazine is calling ‘The world’s biggest working from home experiment’. So how can you keep your people feeling productive, happy, and engaged while they’r...
By Diana Kaemingk
How to lead remote teams: tips for managers
Managers are looking for extra guidance during this unquestionably strange time. How can they best support their people, while still making sure that productivity and engagement stay high? Here’s so...
By Catherine Thurtle
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