Employee Experience

The latest people stories and insights

Hear from the HR leaders delivering breakthrough experiences for their people and get the latest insights and advice from our team of XM Scientists


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Is America ready to return to work and get back to business?

Most U.S. states are making plans to reopen as the country struggles to recover from the COVID-19 pandemic. But as governments and businesses move forward, the question remains: Are Americans ready? ...

By Liesl Nielsen


How to tailor and launch your Remote + On-site Work Pulse

Ready to design your Remote + On-site Work Pulse, but not sure how to customize the content for your organization? Here are our tips for tailoring our solution to meet your organization’s unique nee...

By Amanda Wowk


The Hartford's Director of Employee Experience on the need for a flexible work environment

In this installment of our Employee Experience Visionaries series, we hear from Rick Fountain, Director of Employee Experience at The Hartford, about: How telling stories has shaped his employee ...

By Amanda Wowk


From Sports to Service Centers: Listening and Responding to Newly Remote Employees

The COVID-19 pandemic has challenged businesses in every industry. And when your business spans many industries, the challenge is even harder. The Larry H. Miller Group (LHM) runs the Utah Jazz, other...

By Ben Rogers


7 spring cleaning ideas for HR teams

As we head into spring, we’re feeling inspired to make a fresh start – and that includes cleaning out these HR programs and behaviors that are no longer serving, well, anyone. Absent Madonna,...

By Amanda Wowk


How to protect the health and safety of your on-site and frontline employees

This is the second post in a two-part series about supporting on-site employees during COVID-19. Read part one about listening effectively to these essential on-site and frontline workers. As thin...

By Tara Di Domenico, Tika Wadhwa

How to get started with Remote + On-site Work Pulse

Want to know how your workforce is coping during COVID-19? Ask them, in real-time. Here are our tips for getting started with our free Remote + On-site Work Pulse. Many of your company’s employee...

By Anne Raeven, Yesenia Cancel


11 people team Zoom backgrounds to mix up your meeting mojo

As you settle into working from home, you’re probably establishing completely new routines. Like, primping your hair in the preview of your Zoom call or going for a stroll in the park you’ve negle...

By Amanda Wowk


Employee experience expectations likely to accelerate post COVID-19

Organizational disruptions and change always create uncertainty among employees, managers, and senior leaders alike. COVID-19 is certainly the most salient and ubiquitous disruption impacting nearly e...

By Benjamin Granger


The other COVID-19 crisis: Mental health

Social isolation, employment uncertainty, and the virus itself have combined to shock the health and wellbeing of employees around the world. And while leaders are rightly focused on the physical effe...

By Qualtrics


How to keep your employees engaged while they’re working from home

We’re now living through what Time Magazine is calling ‘The world’s biggest working from home experiment’. So how can you keep your people feeling productive, happy, and engaged while they’r...

By Diana Kaemingk


How to lead remote teams: tips for managers

Managers are looking for extra guidance during this unquestionably strange time. How can they best support their people, while still making sure that productivity and engagement stay high? Here’s so...

By Catherine Thurtle

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