Employee Experience

The latest people stories and insights

Hear from the HR leaders delivering breakthrough experiences for their people and get the latest insights and advice from our team of XM Scientists


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How three financial service providers are using XM to improve their customer and employee experience

One of the headline findings from our recent study into the state of customer experience in financial services in Asia Pacific (APAC’s) was that, despite relatively high levels of consumer satisfact...

By Harish Agarwal


Tech in the ‘anywhere’ workplace

The coronavirus pandemic has shown us that we don’t need to be in an office to do our work. We think ‘work from anywhere’ will be here to stay. Here’s why... Even before the coronavirus pan...

By Qualtrics


3 iconic brands on how they are building a new way to work

As employees start to return to workplaces after 18 months of working remotely, we have an unprecedented opportunity to create a new way to work that will improve on what went before and unlock multip...

By Steve Bennetts


How employee experience will shape the war for talent

Over the past 15 months, organizations have learned that remote work — and the flexibility that comes with it — has become a fundamental part of the employee experience. Flexibility is now one ...

By Future Forum, Qualtrics


New research finds that stress & burnout are the main reasons more than half of leaders plan to leave their jobs in the next year

More people are leaving their jobs right now than have in the last 20 years, and job openings in the United States have reached a high, according to a recent report from the U.S. Department of Labor. ...

By Qualtrics


8 tips for running effective meetings in a hybrid world of work

In the future of work, leaders will need to ensure all employees – regardless of where they work – feel included. Here’s how workplace technology can help you design effective meetings for the n...

By Qualtrics

Return to the office: Why listening is critical

Plan your return to the office – and design a workplace where every voice can be heard – with insights from your employees. Pre-pandemic, 91% of our employees worked from an office. And overni...

By Qualtrics


A defining moment for employee experience — now’s the time to prove its value

Before COVID-19 and the shift towards hybrid working, organizations were already competing for talent based on employee experience. Now, given the demands of working through a pandemic, and entering a...

By Christophe Martel


How to identify and close candidate-experience gaps at your organization

Get the insights your organization needs to not only pinpoint experience gaps at every touchpoint in the hiring process, but also identify the actions you can take to close them. I recently needed ...

By Sarah Marrs


11 ways to be a better ally to your LGBTQ+ colleagues

To celebrate Pride Month, we’re looking at ways we can show up at work for our colleagues in the LGBTQ+ community. We asked members of our Q Pride group the actionable things allies can do to make e...

By Q Pride


How to be inclusive at each stage of the candidate journey

Lay the foundation for an inclusive candidate experience with these four steps. At each stage of the candidate experience, there are opportunities to drive better results around diversity, equity, ...

By Lindsay Johnson - Ph.D.


How our phones affect our work-life balance

When the pandemic hit, many of us were suddenly asked to merge our work space and our personal space into one — but not just physically. As we (literally) brought our work home with us, it became mo...

By Google, Qualtrics

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