Employee Experience
The latest people stories and insights
Hear from the HR leaders delivering breakthrough experiences for their people and get the latest insights and advice from our team of XM Scientists
The strategic role of IT in designing employee experiences
Never before has IT been so essential for businesses. It connects us with colleagues and customers, increases productivity and helps us deliver our best work. While most of us are in lockdown duri...
By Qualtrics
5 big bets HR will go all-in on in 2021
Based on employee trends, here are five areas of employee experience we think HR will go all-in on this year. What will reshape the landscape of HR in the year ahead? That’s the question we’ve ...
By Tara Belliard
The Climate Corporation CEO Mike Stern: ‘What I’ve learned about the chemistry of leadership’
As part of our Breakthrough Builders podcast series, our Head of Brand Strategy, Jesse Purewal, chats with Mike Stern, CEO of The Climate Corporation, about how he’s used the tools of science to bui...
By James Wadsworth
3 steps every organization can take to boost employee well-being
Well-being is an essential part of the employee experience. Here’s how to support your people and meet their evolving needs in the year ahead. Read the report: Explore the trends shaping employee...
By Lindsay Johnson - Ph.D.
Better Ventures Founder: ‘Passion for the problem leads to an ability to succeed’
As part of our Breakthrough Builders podcast series, our Head of Brand Strategy, Jesse Purewal, chats with Wes Selke, Founder and MD of Better Ventures, about his journey from traditional finance to p...
By James Wadsworth
Learn how to drive the employee experience with our ultimate guide.
Learn More18 Workplace wellness challenge ideas
The success of a workplace wellness challenge is tied to the activities included in that challenge. In this article, we’ve assembled 18 employee wellness challenge activities based on our wellness c...
By Matt Buchanan
Atlassian CMO Robert Chatwani: ‘Don’t start with the opportunities in front of you. Start with you’
As part of our Breakthrough Builders podcast series, our VP of Tech Jesse Purewal chats with Robert Chatwani, CMO of Atlassian how he registered a staggering 20,000 South Asian bone marrow donors in j...
By James Wadsworth
Shopify VP of Engineering Farhan Thawar: ‘Follow the smart people and the hard problems’
As part of our Breakthrough Builders podcast series, our VP of Tech Jesse Purewal chats with Shopify VP of Engineering Farhan Thawar on why you only need 15 minutes with a candidate to make a hiring d...
By James Wadsworth
Understanding human behavior: The softer side of experience management
Discover why universal human behavior traits are key to a successful XM activation. Experience management (XM) is becoming increasingly vital to organizations’ long-term business success. Underst...
By Isabelle Zdatny
2020 Changed the employee experience forever – These trends will matter in 2021
Originally published on Forbes.com With two weeks left in what has easily been the strangest and most unprecedented year in business history, everyone has been forced to adapt to a new way of doing...
By Jay Choi
Employee feedback systems: How to get started
What is an employee feedback system? Employee feedback, as we know, is information about performance, skills and teamwork that employees of a company exchange with each other. The idea is that manage...
By Ruth D'Alessandro
The future of employee experience: 21 predictions for 2021
Employee experience experts share their predictions for the year ahead. What lies ahead for employee experience (EX) in 2021? We asked our team of XM Scientists and employee experience experts to f...
By Amanda Wowk
Fostering belonging through workforce diversity and inclusion
Is your company fully leaning into workplace diversity and inclusion? It not only creates a sense of belonging for your people, but also gives your company a competitive advantage. Here’s a closer l...
By Amanda Wowk
Experience management 101: The what, why, and how of XM
As the ever-increasing flow of information shifts power from organizations into the hands of individuals, businesses must reassess how they operate. They must continuously learn what customers, employ...
By Bruce Temkin
Belonging: The new top driver of employee engagement in 2021
Belonging has emerged as the top employee experience driver linked to engagement and well-being. Learn how this new driver should influence your 2021 HR priorities. Get the report: Explore the tren...
By Cecelia Herbert
Pulling the right levers to close the diversity and inclusion gap
The wide-ranging benefits of having a diverse and inclusive workforce are well documented. In fact, there are 200+ studies on this very topic. To help organizations on their journey to build and cu...
By Cecelia Herbert
How IT executives can shape the future of employee experience
IT has long been a key component of employee experience. Since the pandemic, it’s taken center stage with IT executives driving job enablement and productivity through world-class technology experie...
By Catherine Thurtle
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