Employee Experience
The latest people stories and insights
Hear from the HR leaders delivering breakthrough experiences for their people and get the latest insights and advice from our team of XM Scientists
Free AccountCreate A Survey With These 4 Common Sense Tips
Creating online surveys is as much an art as it is a science. It involves attention to detail in the design and flow of your survey questionnaire. Creating an effective survey that yields actionabl...
By Scott Smith
What's new in EmployeeXM? | September 2019
It’s been a busy few months for the EmployeeXM team over the summer, with plenty of new feature updates to help you monitor and improve your employee experience. From guided action planning tools th...
By Qualtrics
Effective one-on-one meetings - your guide to listening to employees
When the work we do feels meaningful, we’re challenged by our goals, and supported in achieving them, this creates a powerful experience. One of the best ways for leaders to foster meaningful, chall...
By Marcus Wolf
4 intriguing insights from the world of People Analytics
From AI to data storytelling, here are the juiciest takeaways and latest insights from the People Analytics & Future of Work conference (PAFOW) held in Philadelphia (September 5-6, 2019). Under...
By Catherine Thurtle
Employee feedback examples using formal, informal, and constructive techniques
We make experiences truly transformative through the quality of our connections and conversations. By developing our feedback muscles and making it a shared accountability to be great at delivering an...
By Marcus Wolf
Why you need to stop asking the question “how to be a good leader?”
There is no single answer to the question “how to be a good leader.” This is because every leader and team is different. People will value and respond to varying characteristics, and managers w...
By Steve Bennetts
How the LEGO Group is leading the way in people analytics
Before SAAS was even a thing, Melissa Kantor was working with Silicon Valley startups to implement advanced HR tech platforms. And after a jump across the pond to the UK, she enjoyed stints at some...
By Daniel Saunders
A guide for HR digital transformation
In the experience economy, businesses and their employees are demanding more than ever from the HR team. This is hardly a surprise given the digitization of HR regularly features as one of the top ...
By Steve Bennetts
3 examples of innovative employee listening
Offering best-in-class employee experience has become critical to an organization’s success - from attracting top talent to increasing engagement across the entire lifecycle. And employees are keen ...
By Daniel Saunders
9 essential traits of effective managers (and how HR can help)
To roll out an employee experience (EX) initiative is to fully appreciate the impact people leaders have in your organization. Not only are managers the “boots on the ground” of any EX plan, but t...
By Qualtrics
Scale your Employee Experience (EX) program, not your workload
If you ever need an example of how employee experience (EX) is changing the way businesses operate, then look no further than your office space. I’m sure just a handful of years ago employees wou...
By Stephen Choo
Employee Satisfaction Surveys: Best practices and sample questions
Improving employee satisfaction has been a goal of organizations since at least the 1930s, when psychologists began earnestly studying employee attitudes and how they were affected by the employer/emp...
By Scott Smith
What customer feedback can reveal about employee experience gaps
Monitoring customer feedback can be immensely valuable to organizations, especially those that invest in the capabilities and processes to analyze and respond to that feedback. It surfaces a spectrum ...
By Aimee Lucas
Sample Size Calculator
How many people do you need to interview to get results representative of the target population with the level of confidence that you are willing to accept? Sample Size Calculator Qualtrics offers a...
By Qualtrics
8 ways to improve Customer Experience (CX) by empowering employees
If you’re looking to raise the bar on customer experience, look no further than your employees — harnessed in the right way, they’re one of the most effective levers any organization has. Find o...
By Elizabeth Kampf
18 employee experience and engagement stats to know in 2019
The most successful companies understand that in order to deliver amazing products and customer experiences, it all starts at home - with the employee experience. There's a wealth of research out t...
By Campbell George
Developing employee personas to improve the workplace experience
Employee personas are becoming increasingly popular as organizations look to their HR teams to drive growth by designing employee experiences that improve engagement, productivity and retention. Find ...
By Jack Davies
