Employee Experience
The latest people stories and insights
Hear from the HR leaders delivering breakthrough experiences for their people and get the latest insights and advice from our team of XM Scientists
Building resilience in healthcare workers
Healthcare professionals are under pressure like never before. What can leaders and their teams do to strengthen their personal and professional resilience, during and beyond the coronavirus pandemic?...
By Sarah Fisher
A guide to supporting inclusion at 6 critical employee milestones
Many organizations are collecting data to understand where they are when it comes to diversity, equity, and inclusion. Here’s how to apply those insights to build inclusive workplace practices and s...
By Amanda Wowk
Employee feedback examples using formal, informal, and constructive techniques
Take charge of your employee feedback with examples of exceptional feedback, tips for successful employee discussions and activities to improve your company culture. What is employee feedback? When ...
By Meena Toor
How to build the business case for your DEI strategy
Now is the time to invest in building a diverse, equitable, and inclusive workforce. Here’s how to speak the language of your leadership team to get buy-in for your DEI program. Successfully buil...
By Amanda Wowk
How socioeconomics is impacting your workforce: What every leader should know
History has shown that in uncertain times, social and economic factors impact the workforce at high levels. As personal and professional begin to overlap for most employees — these outside factors w...
By Bill Erickson
Learn how to drive the employee experience with our ultimate guide.
Learn MoreAn astronaut's advice: 6 ways to thrive in isolation and dream big
British astronaut Tim Peake explains how the lessons he’s learned in space can be applied to our own challenges here on Earth. And the best way to handle anxieties around returning to a new normal. ...
By Catherine Thurtle
Employee evaluation forms: how to get started + free survey template
Ready to formalize – and standardize – your performance management process? Use these tips to create and customize an employee evaluation form that works for your organization. Help your employ...
By Amanda Wowk
10 strategies for developing a strong leader
While some character traits indicate an inclination toward leadership capability, it is still a skill, and skills must be developed in order to unleash their true power. I didn’t wake up one morn...
By John Rampton
Welcome-from-home: HR’s guide to onboarding employees remotely
Demystify the remote onboarding process with these tips – and make your employee experience memorable from day one. As many talent acquisition teams (and hiring managers) around the world have pi...
By Amanda Wowk
How to support your employees’ mental health during the ‘Fall reset’
More than 6 months (and counting) into the thick of the pandemic employers and leaders are facing a new challenge: the Fall reset. Here’s what you can do to support your people. As Brené Brown e...
By Catherine Thurtle
How to empower your people to ask for the benefits they need - and build a package to match their feedback
Gym passes and free office lunches aren’t the perks they once were. It’s time to rethink your employee benefits packages – but what do your people really want? What’s going to make their lives...
By Catherine Thurtle
What is employee net promoter score (eNPS) and how can it be used to improve employee engagement?
What is eNPS? How does it work? Is it an accurate way to measure how your employees feel about your company, and how can it be used to boost employee engagement? What is eNPS? eNPS – aka employee ...
By Jack Davies
Study: COVID-19 offers us the chance to improve employee experience and create the ‘new better.’ Here’s how.
Employees across all industries are facing experience gaps at work. And during the pandemic, issues that used to just bother people became serious impediments to work. At Qualtrics, we conducted a ...
By Liesl Nielsen
Employee satisfaction surveys: Best practices and sample questions
When it comes to measuring job satisfaction, surveys are a powerful solution. Use them strategically to unlock deep employee experience insights that will help employee retention, boost performance, a...
By Sarah Fisher
Feedback is a gift - three stories of businesses pivoting their listening strategies with Qualtrics
One of the most important actions any business can take in response to challenges caused by the COVID-19 pandemic is to regularly listen to their customers and employees. Listening to people to und...
By Ross Lambert
Not in the same boat: Career progression in the pandemic
New study from Qualtrics and theBoardlist finds working during the pandemic disproportionately affects careers of women, parents, and people of color. COVID-19 has forced everyone to adjust to a ne...
By Ben Rogers
Alexion Pharmaceuticals’ HR Chief: How to step out of the HR box
In this installment of our Employee Experience Visionaries series, hear from Anne-Marie Law, Chief Human Experience Officer at Alexion Pharmaceuticals, about: How creating chaos will liberate the...
By Benjamin Granger
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