Employee Experience
The latest people stories and insights
Hear from the HR leaders delivering breakthrough experiences for their people and get the latest insights and advice from our team of XM Scientists
Free AccountTop HR Conferences in Europe in 2020
Here’s our pick of Europe’s most exciting 2020 conferences on HR, experience management and people science. There’s never been a more interesting time to work in HR. New developments in emplo...
By Daniel Saunders
Rating or Ranking: Choosing the best question type for your data
When it comes to surveys, how you ask each question may be just as important to your data quality as what you ask. It can be tricky to decide what type of question to use to get the most useful dat...
By Dave Vannette
How to keep remote employees engaged
Before the Industrial Revolution, it was common for men and women to work from home or have hybrid work-homes such as street-facing shops or workshops. The rise of factories in and the Industrial Revo...
By Diana Kaemingk
How to create a culture of innovation in the workplace
On average, 35% of company revenues are generated from products that didn’t exist 5 years ago. So with innovation such a crucial part of a business’ overall success, are you doing enough to foster...
By Daniel Saunders
Successful employee journey mapping – the dos and don’ts
Employee journey mapping is a great way to help you identify the moments that matter most to your business and to your employees. As you start your journey mapping process, keep these common pitfalls ...
By Elizabeth Kampf
BuzzFeed's Lenke Taylor: How HR can drive real impact
Hear from BuzzFeed’s Chief People Officer, Lenke Taylor about how they’re employing technology to answer common HR questions, encourage employees to network with colleagues, act on employee feedba...
By Lenke Taylor
25 Employee Experience thought leaders to follow on Twitter
Successful companies understand that the key to winning customers starts with their employees. In fact, searches for employee experience have risen by 270% in the past 5 years, as companies continue t...
By Qualtrics
Why companies that win at CX started with their employees
The saying ‘happy employees equal happy customers’ is one of the biggest corporate cliches out there. And if you’ve ever been left helpless in a store while staff hung out in the backroom, you...
By Daniel Saunders
Employee feedback: how to drive accountability and action
Employee feedback surveys are like gym memberships ...A simple but accurate analogy. Organizations can collect all the employee feedback they want from their employees but unless they communi...
By Ben Granger
How HR can make a difference: Dean Carter, CHRO at Patagonia
This is the first installment of our new blog series, “Employee Experience Visionaries.” In each post, we’ll feature highlights from a conversation with an HR thought leader on company culture, ...
By Dean Carter
The 10 commandments for writing good surveys and questions
In the dark days of survey creation, survey question writing was confusing. Then came forth the 10 commandments for writing good survey questions to guide everyone from elite researchers to entry l...
By Sam Lloyd
The top employee engagement and human resources conferences for 2019
Human resources is no longer just hiring and firing. It’s evolved into the employee experience (EX) where departments create dynamic workforces, contribute to company profits, and rely heavily on da...
By Diana Kaemingk
How to make the candidate experience count
In today’s talent market, candidates hold all the cards. From increasing demands for very specific skill sets to new types of jobs emerging and a trend towards slower time to fill positions, today...
By Liz Pavese-Kaplan
Designing Great Employee Onboarding Experiences
Onboarding is one of the most pivotal moments in an employee’s tenure with a company - it truly is a make or break moment. The Human Capital Institute (HCI, 2018) recently released results from an o...
By Liz Pavese-Kaplan
Using employee journey mapping to understand every moment that matters
Journey mapping is an activity typically associated with customer experience programs, but used properly, employee journey mapping can also be a great way to understand the moments that matter most to...
By
10 powerful quotes on leadership to inspire your organization
A primary focus of an employee experience program is career and leadership development for employees, Qualtrics does this using our 360-degree feedback software. In the spirit of leadership develo...
By Qualtrics
Survey Questions 101: Do You Make These 7 Mistakes?
Details, details, details. Creating surveys that yield actionable insights is about details. And writing effective survey questions is the first step. We see common mistakes that keep survey questi...
By Scott Smith
