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Employee Experience

The latest people stories and insights

Hear from the HR leaders delivering breakthrough experiences for their people and get the latest insights and advice from our team of XM Scientists


Learn how to drive the employee experience with our ultimate guide.

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Employee feedback examples using formal, informal, and constructive techniques

Take charge of your employee feedback with examples of exceptional feedback, tips for successful employee discussions and activities to improve your company culture. Related: Learn about the value ...

By Meena Toor


How to build the business case for your DEI strategy

Now is the time to invest in building a diverse, equitable, and inclusive workforce. Here’s how to speak the language of your leadership team to get buy-in for your DEI program. Successfully buil...

By Amanda Wowk


How socioeconomics is impacting your workforce: What every leader should know

History has shown that in uncertain times, social and economic factors impact the workforce at high levels. As personal and professional begin to overlap for most employees — these outside factors w...

By Bill Erickson


An astronaut's advice: 6 ways to thrive in isolation and dream big

British astronaut Tim Peake explains how the lessons he’s learned in space can be applied to our own challenges here on Earth. And the best way to handle anxieties around returning to a new normal. ...

By Catherine Thurtle


Employee evaluation forms explained (with free survey template)

Ready to formalize and standardize your employee performance management process? Use our tips to build and customize an employee evaluation form that works for the company's performance management pro...

By Amanda Wowk


10 strategies for developing a strong leader

While some character traits indicate an inclination toward leadership capability, it is still a skill, and skills must be developed in order to unleash their true power. I didn’t wake up one morn...

By John Rampton

Welcome-from-home: HR’s guide to onboarding employees remotely

Demystify the remote onboarding process with these tips – and make your employee experience memorable from day one. As many talent acquisition teams (and hiring managers) around the world have pi...

By Amanda Wowk


How to support your employees’ mental health during the ‘Fall reset’

More than 6 months (and counting) into the thick of the pandemic employers and leaders are facing a new challenge: the Fall reset. Here’s what you can do to support your people. As Brené Brown e...

By Catherine Thurtle


How to empower your people to ask for the benefits they need - and build a package to match their feedback

Gym passes and free office lunches aren’t the perks they once were. It’s time to rethink your employee benefits packages – but what do your people really want? What’s going to make their lives...

By Catherine Thurtle


What is employee net promoter score (eNPS) and how can it be used to improve employee engagement?

What is eNPS? How does it work? Is it an accurate way to measure how your employees feel about your company, and how can it be used to boost employee engagement? What is eNPS? eNPS – aka employee ...

By Jack Davies


Study: COVID-19 offers us the chance to improve employee experience and create the ‘new better.’ Here’s how.

Employees across all industries are facing experience gaps at work. And during the pandemic, issues that used to just bother people became serious impediments to work. At Qualtrics, we conducted a ...

By Liesl Nielsen


Employee satisfaction surveys: Best practices and sample questions

When it comes to measuring job satisfaction, surveys are a powerful solution. Use them strategically to unlock deep employee experience insights that will help employee retention, boost performance, a...

By Sarah Fisher

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