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Why HR Leaders Should Attend X4

HR teams have been expected to do more than ever before. The HR profession has experienced an intense evolution in recent years, from navigating employees’ evolving needs and expectations—many making well-being a top priority—to making empathy a core attribute of how they lead through change. HR leaders in particular have needed to make high-impact, often swift decisions, all while ensuring they enable leaders across the organization to take the right actions to support employees’ professional and personal journeys. Understanding employees' needs and how they are evolving has been key in informing decisions or helping to understand how to lead through change.

January 2023 marked my two-year anniversary as Qualtrics Chief People Officer, and I could not be prouder of the People team at Qualtrics. I have worked in the HR field for over two decades and employee experience is what differentiates good from great companies. I strive to help my team feel supported and empowered in their roles, enabling them with the resources and guidance to provide the best experiences to employees and candidates. Being able to partner with leaders who care about the human experience and lead in continually evolving the employee experience is part of what drew me to Qualtrics.

For the first time in three years, Qualtrics will be hosting its signature X4 Summit in Salt Lake City, Utah from March 7-9, and I could not be more excited. Now more than ever, we need to be able to lean on each other and learn from one another about how we can better maximize the value we can offer employees and the business at large.

Here is some of what attendees can expect at X4:

  • Practical knowledge, inspirational experiences, and real-world innovation from leaders at top global brands
  • Mainstage keynotes from speakers like Johnny Taylor, CEO at SHRM
  • Product demos to learn about the latest technology in understanding and improving employee experiences
  • 20+ curated sessions for employee experience professionals

Based on conversations I have had with many HR leaders, here are several sessions I’m recommending my fellow HR leaders and practitioners attend:

1) EX keynote featuring Karl Niemann, VP of HR from Kroger, who will speak on how they keep things simple (and fresh) by listening at scale to create a Great Place to Work as well as Whitney Eichinger, Senior VP of Culture & Communications at Southwest Airlines, who will speak on how to maintain employee experiences at scale, that keep not only people happy, but customers too.

2) Breakout session “Reimagining Careers at Coca-Cola” by Tapaswee Chandele, Global VP, Talent & Development at Coca-Cola. Hear how Coca-Cola created a vision for multi-directional career growth that empowers the workforce to create unique careers and make their business future-ready.

3) Breakout session “Navigating the Ever-Evolving Nature of Work” by Dr. Benjamin Granger, Chief Workplace Psychologist at Qualtrics. Hear more about the latest research on what employees want in order to lead organizations forward with confidence.

4) Panel session “HR 3.0: What to Prepare for Next” featuring speakers like Shannon Costigan, Head, Culture, Leadership & Enterprise Development from Bank of Montreal; David Futrell Senior Director, Organizational performance at Walmart; Don Roach, VP of Strategy, Insights & Experience at Liberty Mutual Insurance; and Dr. Steven Hunt, Chief Expert, Technology & Work at SAP SuccessFactors.

Find the in-depth descriptions of the panels and breakout sessions for EX leaders.

As HR leaders, we have a responsibility to take every opportunity to enable our teams. I am excited to meet all of the leaders and practitioners looking to build better experiences for their employees in the year ahead. See you at X4!

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