Amy Tinley
CX Advisor, Qualtrics
Author Bio
Amy brings over 17+ years of Client Experience through developing, maturing, and expanding CX Programs for global companies in Financial Services, Hospitality, and Electronics. Additional expertise in Healthcare (provider and payer), B2B and B2B2C companies. Passionate about helping companies improve experiences for their clients and employees through listening and understanding. Prior to Client Experience she held professional roles in Competitive Intelligence, Mergers & Acquisitions, Communications, and Contact Center Support.