Harry Gough
Content Strategist
Author Bio
With an English Literature degree from Loughborough University under his belt, Harry’s career has been all things content related ever since. He now spends his time helping Qualtrics tell the Experience Management story, showing the value that it brings to brands and most importantly, their customers.
Attributed articles
Article
The importance of customer relationship building
Article
Contact center AI (artificial intelligence)
Article
Customer service surveys: What questions to ask and why
Article