Meena Toor
Author Bio
Meena is a content consultant, with a background in journalism and digital marketing. She is passionate about exploring storytelling and the customer journey in a customer-centric, digital world.
Attributed articles
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5 power of persuasion techniques to use immediately at work
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Look beyond mystery shopping to improve your customer experience
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Demographic survey questions that yield valuable insights
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What is acquiescence bias and how can you stop it?
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