Rosemin Anderson Director of Rosa PR Author Bio Rosemin Anderson has extensive experience in the luxury sector, with her skills ranging across PR, copywriting, marketing, social media management, and journalism. Attributed articles Article_ How AI powered personalisation is transforming CX Learn More Article_ How AI powered personalization is transforming CX Learn More Article_ How AI powered personalisation is transforming CX Learn More Article_ Using AI (artificial intelligence) in customer service Learn More Article_ Digital customer service: How to get it right Learn More Article_ 50 customer service quotes to inspire your team Learn More Article_ 50 customer service quotes to inspire your team Learn More Article_ 50 customer service quotes to inspire your team Learn More Article_ Conversational vs. Generative AI: What’s the difference? Learn More Article_ The eCommerce experience and how to get it right Learn More Article_ Customer listening programs for better CX Learn More Article_ Omnichannel vs. multichannel customer experience Learn More Load More