Rosemin Anderson Director of Rosa PR Author Bio Rosemin Anderson has extensive experience in the luxury sector, with her skills ranging across PR, copywriting, marketing, social media management, and journalism. Attributed articles Article_ How AI powered personalization is transforming CX Learn More Article_ Digital customer service: How to get it right Learn More Article_ 50 customer service quotes to inspire your team Learn More Article_ Conversational vs. Generative AI: What’s the difference? Learn More Article_ The eCommerce experience and how to get it right Learn More Article_ Omnichannel vs. multichannel customer experience Learn More Article_ Understanding share of search and what it means for your business Learn More Article_ Your guide to the best customer experience management software Learn More Article_ Why ‘phygital’ is the next step in customer experience Learn More Article_ Automated quality management for higher customer satisfaction Learn More Article_ Customer behavior analysis: A complete guide Learn More Article_ What is a user persona and how do I make one? Learn More Load More