Customer Experience
Gartner Magic Quadrant for Voice of the Customer (VoC)

Qualtrics named a Leader in Gartner 2020 Magic Quadrant for Voice of the Customer

Qualtrics’ placement in the report is a result of Gartner’s evaluation of the company’s Ability to Execute, where Qualtrics is the highest positioned vendor in the report, and is one of the highest placed vendors in Completeness of Vision.*

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*Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organisation and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Gartner, Magic Quadrant for Voice of Customer, Jim Davies and Ed Thompson, 30 November 2020

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and is used herein with permission. All rights reserved. This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Qualtrics.

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