Will Webster

Author Bio

Will Webster is the co-founder of the employee wellbeing tool Interlude. With over decades of experience writing for some of the largest brands, he is a skilled copywriter passionately writing in his free time.

Articles attributed to Will Webster

The complete guide to candidate experience

In today’s job market, organizations need the best candidates to help them navigate uncertain times and emerge quicker and stronger in the upturn.. From increasing demands for very specific skill...

By Will Webster

How to design rating scale questions

We show you how to design and use rating scale questions in your survey, so you can get easy-to-interpret qualitative feedback data back. Designing rating scale questions can be tricky to use, but ...

By Will Webster

Featured Posts

Leveraging experience to guide reform in government

Recently established and authorized by Congress, the Department of Government Efficiency (DOGE) is advocating for pivotal reforms aimed at enhancing the effectiveness and efficiency of federal operati...

By Sydney Heimbrock

2025 X4 Summit: Make Every Connection Count

As the world rapidly evolves, so does the landscape of customer and employee experience. Consumers have less money in their pockets and there’s been a continual decline in customer feedback. Employe...

By Rachad Davis

Making GovXM Stick: Government Service Delivery Improvement Act

Discover how the Government Service Delivery Improvement Act of 2025 (GSDIA) sets a new standard for accountability and service quality in the Federal government. This groundbreaking legislation, shap...

By Sydney Heimbrock

From scorecards to results: Improving federal employee performance in government

Decades of initiatives to improve federal employee performance have missed the simple answer: Listening works. Every new Presidential Administration comes into government vowing to fix deeply bro...

By Sydney Heimbrock