

2025 state of education report
2025 state of education report
The education landscape stands at a crucial crossroads. Schools and universities alike have long held positions of trust and influence, shaping minds, fostering growth, and building the foundations for the future. While the mission remains the same, recent trends indicate early declines in the principles foundational to the industry.
To understand how to navigate this new landscape, Qualtrics’ Education Industry experts have identified three key trends that will define the future of the education experience.
In this ebook, you’ll learn
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Why trust is declining for both students and staff, and how fundamental breakdowns in communication are putting institutional reputation at risk
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How the employee experience directly impacts student interactions, and why empowering staff with the right tools and support is the key to improving service
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Insights into the growing AI adoption in education, and how leaders can turn it into a strategic advantage for productivity