eBook
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Employee experience within the banking industry (2021-2023)
Employee experience within the banking industry (2021-2023)
We’re banking on engagement.
The banking industry is at a pivotal crossroads, facing a concerning decline in employee engagement—dropping from 79% in 2021 to 76% in 2023 due to workforce reductions and unmet expectations.
With 2.3 million responses from bank employees across 46 countries in the current EX Engagement Benchmark, this report highlights unique opportunities for banks to enhance employee satisfaction and commitment in response to evolving workplace dynamics.
In this ebook, you’ll learn
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Employee sentiment within the banking industry
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Key factors driving change for employees over the past few years
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Actionable strategies for banks to improve their employee experience
