People leader’s guide

2021 employee experience trends

2020 has been a year like no other. The landscape of employee experience and the impact on organizations has been completely redefined. What will matter to your people in 2021 is very different to anything that’s come before.

We spoke to more than 11,800 people to find out what’s changed in employee experience, uncover new drivers of employee engagement in a new world of work, and identify the key actions people leaders can take in 2021.

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In this report you'll learn:



  • The new drivers of employee engagement.
  • The tie between taking action on feedback and engagement.
  • Key actions people leaders can take going into 2021.

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