eBook
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2026 Global Employee Experience Trends

We studied 33,831 employees across 24 countries and found your workforce splitting into distinct groups—each responding differently to the same pressures. New hires arrive engaged but leave jaded. Long-tenured employees feel paralyzed by change. And a surprising cohort is thriving under conditions that should exhaust them.

 

The 2026 Employee Experience Trends Report reveals which changes energize employees versus which exhaust them, where Shadow AI is creating hidden risks, and why your frontline experience is directly shaping customer satisfaction. Get the insights you need to support each group through what's ahead.

In this ebook, you’ll learn

    • How employees across industries are responding to different types of organizational change
    • What the data shows about AI usage by employees
    • How employee listening frequency relates to engagement and action-taking in year-over-year comparisons

  • Expert guidance from Qualtrics workplace psychologists on supporting employees through disruption
The world’s top brands trust Qualtrics to deliver breakthrough experiences