eBook
_

Qualtrics named a Leader in the Gartner® Magic Quadrant™ for Voice of the Customer - five years running

Qualtrics has been named a Leader in the Gartner® Magic Quadrant™ for Voice of the Customer for the fifth consecutive year. For us, it reflects remaining true to our one commitment: turning experience data into measurable business results.

 

We believe Gartner confirmed what CX programs have in common: they don't just listen to customers—they connect every signal to the action that keeps them. Qualtrics is built to do exactly that.

 

Gartner, Magic Quadrant for Voice of the Customer Platforms, Deborah Alvord, Maria Marino, Chad Storlie, Brad Fager, Michael Maziarka, 9 March 2026

 

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

 

GARTNER is a registered trademark and service mark, and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.


Download the full report to see

    • A comprehensive overview of the 2026 Voice of the Customer Platforms landscape and how providers were evaluated
    • How Qualtrics is assessed alongside other vendors in the market
    • Qualtrics' recognition as a Leader for the fifth consecutive year
The world’s top brands trust Qualtrics to deliver breakthrough experiences
Related Content
_

Explore more resources

eBook_

2026 Consumer Experience
Trends Report

eBook_

Special report: Building consumer trust in 2025

eBook_

Unlock the potential of AI-enabled CX