The Future of XM
The Future of XM
The next era of Experience Management starts now. The Qualtrics XM Data & AI Platform is built to help you deliver legendary experiences at scale, in the moments that matter.
Introduced by Raen Lim, Managing Director for Asia Pacific & Japan, this recorded session shows how getting experiences right creates a competitive advantage that's always on, ever-improving, and impossible to copy.
In this replay from the September 2026 launch event, Qualtrics CEO Jason Maynard, alongside product leaders Mark Hammond and Ken Hoang, unveils where experience management is headed with a first look at the Qualtrics XM Data & AI Platform.
Bonus content: Want to discover more? Listen to Ryan Smith, Qualtrics co-founder and executive chairman, who made a special appearance to discuss creating outstanding customer experiences for sports and venues in Utah.
Join this webinar to learn
-
- Understand your customers more deeply with the XM Data & AI Platform
-
- Predict what they need before they ask
-
- Act in the moments that matter most
The Future of XM
The Future of XM
The next era of Experience Management starts now. The Qualtrics XM Data & AI Platform is built to help you deliver legendary experiences at scale, in the moments that matter.
Introduced by Raen Lim, Managing Director for Asia Pacific & Japan, this recorded session shows how getting experiences right creates a competitive advantage that's always on, ever-improving, and impossible to copy.
In this replay from the September 2026 launch event, Qualtrics CEO Jason Maynard, alongside product leaders Mark Hammond and Ken Hoang, unveils where experience management is headed with a first look at the Qualtrics XM Data & AI Platform.
Bonus content: Want to discover more? Listen to Ryan Smith, Qualtrics co-founder and executive chairman, who made a special appearance to discuss creating outstanding customer experiences for sports and venues in Utah.
Featuring
Jason Maynard
A proven technology executive with 30 years of experience spanning enterprise software, capital markets, and startups, Jason combines strategic insight with operational discipline to build, scale, and lead high-growth organisations.
Raen Lim
Raen Lim is the Qualtrics Asia Pacific and Japan Leader, responsible for driving revenue across the entire region.
With more than 20 years of experience spanning sales, market and business development, as well as channel recruitment and enablement, Raen is passionate about using technology to help organisations move forward in their digitalisation journey and realise outstanding business outcomes.