Insights Explorer Lab: Turn customer feedback into instant clarity

You're sitting on mountains of customer feedback but struggling to surface what actually matters. You're manually digging through dashboards to find the story buried in open-text responses. And every hour spent hunting for patterns is an hour not spent acting on them.

If this sounds like you, join the "Improve Insights Explorer with AI-Powered Text Topics" Lab at X4.

In this hands-on session, you'll learn the foundations of prompting AI-powered text analysis, tie unstructured data to real business outcomes, and connect AI tools to surface patterns faster than traditional text analytics ever could. You'll explore the specific opportunities your organization faces and leave with a framework you can apply immediately.

Our labs are intentionally small — built for real conversation, high-touch facilitation, and the kind of peer connections that outlast the conference.

Reserve your spot through your account representative. Labs are included with your X4 registration — no add-on fee, just add-on value. And they fill up fast.

You'll leave with a method. Your team will leave with momentum. We'll see you there.

Here's how it works: You'll work alongside peer organizations tackling the same use case. Our product experts guide you through live implementation while you build directly in your Qualtrics environment. The person next to you is solving the same problem you are—which means real talk, real solutions, and real connections that last beyond Seattle.

You'll walk out with:

• A fully implemented feature, live in your brand
• Strategic context from NextGen CX and AI roadmap presentations
• Proven approaches from peers working similar challenges