Webinar
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Improving the guest experience: The Applebee’s story
Improving the guest experience: The Applebee’s story
Friday, Jul 25th |
10 AM
BST
| 1 HOUR
In every organisation, delivering exceptional guest experiences is critical, but also a significant challenge, especially when talking about multi-locations businesses.
Learn how Applebee's tackled this challenge head-on, transforming its CX program to drive consistency, empower frontline teams, and foster a guest-centric culture across its 1500+ restaurants.
Join Applebee’s VP of Consumer Insights & Business Analytics, Jill Marchick, alongside other CX experts to learn about their roadmap for change and their actionable strategies.
Register now to hear the presentation and expert panel discussion on 25th August at 10AM BST (11AM CEST)
Join this webinar to learn
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How Applebee’s empowers employees within a franchise model so every location can thrive and grow
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How CX data is shared across locations to build a consistent customer experience
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How they prove the business value of a strong CX program and how it effectively impacts their ROI
Register now
Webinar
_
Improving the guest experience: The Applebee’s story
Improving the guest experience: The Applebee’s story
Friday, Jul 25th |
10 AM
BST
| 1 HOUR
In every organisation, delivering exceptional guest experiences is critical, but also a significant challenge, especially when talking about multi-locations businesses.
Learn how Applebee's tackled this challenge head-on, transforming its CX program to drive consistency, empower frontline teams, and foster a guest-centric culture across its 1500+ restaurants.
Join Applebee’s VP of Consumer Insights & Business Analytics, Jill Marchick, alongside other CX experts to learn about their roadmap for change and their actionable strategies.
Register now to hear the presentation and expert panel discussion on 25th August at 10AM BST (11AM CEST)
