Mastering CX in an omnichannel world: Unifying experience to drive performance
Mastering CX in an omnichannel world: Unifying experience to drive performance
In today's ever evolving business landscape, customer expectations are rapidly evolving. The ability to deliver consistent, connected, and measurable experiences across every touchpoint and location is no longer an option, it's a strategic necessity.
Join leaders from Currys, Ipsos and Qualtrics for an in-depth discussion on how customer experience is transforming and what it truly takes to succeed in an omnichannel world.
If you’re navigating the complexities of modern customer engagement, this webinar will provide actionable insights from industry leaders with deep experience across omnichannel strategy, customer insights and tech transformation.
This webinar will be broadcast in English with subtitles in German and French.
This event is being hosted by Qualtrics and Ipsos. By registering for the event, you agree that Qualtrics may share the information you provide with Ipsos, who will use your information to share email marketing communications about products & services, including invitations to free events and articles in accordance with their Privacy Statement.
If you do not want your data to be shared with Ipsos, please email currys-webinar@qualtrics.com within five days of submitting this form
What to expect
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Discover real-world, proven strategies from retail giant Currys on how they're not just surviving, but thriving amidst commercial headwinds
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Gain insights on tracking CX performance and setting impactful KPIs that truly move the needle
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See firsthand how businesses can create seamless customer experiences across physical and digital touchpoints
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Explore how to connect strategy with operational CX measurement and management
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Learn best practices for transforming tech investments into tangible and measurable outcomes
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Understand the ecosystem dynamics of how Qualtrics and Ipsos deliver best in class tech and services to Currys