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80% of customers said they have switched brands because of poor customer experience
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Should You Tie Bonuses to Employee Experience Metrics?
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Should You Tie Bonuses to Employee Experience Metrics?
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Examining 10 Years of Net Promoter Scores in the U.S.
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Examining 10 Years of Net Promoter Scores in the U.S.
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Three XMPs Share Tips to Prepare for the XM Professional (XMP) Certification
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New Text iQ machine learning models deliver industry leading accuracy with sentiment analysis
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5 power of persuasion techniques to use immediately at work
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