Webinar
_
2026 Employee Trends: Energizing change meets shadow AI and frontline disconnect
2026 Employee Trends: Energizing change meets shadow AI and frontline disconnect
On-Demand
|
1 hour
Your workforce is splitting. Some employees are thriving under pressure, using AI to unlock new capabilities. Others have gone completely outside your channels—37% are relying exclusively on unauthorized tools. And your frontline workers are disconnecting at the exact moments customers need them most.
Join Qualtrics’ Chief Workplace Psychologist Benjamin Granger and Head of EX Advisory Services Marcus Wolf on February 26 for the most important hour you'll spend preparing for 2026. You'll get actionable frameworks, ask questions throughout, and leave with strategies you can implement the next morning.
Join this webinar to learn
-
- Which types of change drive employee engagement gains
-
- Why employees are turning to unauthorized AI—and how to guide adoption
-
- What's causing frontline experience to decline and how it impacts customers
-
- The listening strategies that drove 40+ point engagement differences
Watch now
Webinar
_
2026 Employee Trends: Energizing change meets shadow AI and frontline disconnect
2026 Employee Trends: Energizing change meets shadow AI and frontline disconnect
On-Demand
|
1 hour
Your workforce is splitting. Some employees are thriving under pressure, using AI to unlock new capabilities. Others have gone completely outside your channels—37% are relying exclusively on unauthorized tools. And your frontline workers are disconnecting at the exact moments customers need them most.
Join Qualtrics’ Chief Workplace Psychologist Benjamin Granger and Head of EX Advisory Services Marcus Wolf on February 26 for the most important hour you'll spend preparing for 2026. You'll get actionable frameworks, ask questions throughout, and leave with strategies you can implement the next morning.
Featuring
Qualtrics
Benjamin Granger, PhD, XMP
Chief Workplace Psychologist
Dr. Benjamin Granger serves as Chief Workplace Psychologist at Qualtrics, with over 15 years of experience building Experience Management (XM) programs across the globe. He leads thought leadership and research initiatives across Qualtrics and the XM Institute.
Qualtrics
Marcus Wolf
Head of Employee Experience Advisory Services
Marcus Wolf serves as Head of Employee Experience Advisory Services for the Americas at Qualtrics, with 15 years of experience building Experience Management (XM) programs across the globe. He leads a team of EX Industrial/Organizational psychologists working as thought leaders and advisory practitioners for our customers’ largest and most complex employee experience initiatives.
The world’s top brands trust Qualtrics to deliver breakthrough experiences
Related Content
_
Explore more resources
eBook_
2026 Global Employee Experience Trends
Webinar_