From insight to action: the next era of employee listening
From insight to action: the next era of employee listening
Employee listening has never produced more data—yet 60% of experts say the biggest challenge isn't collecting feedback. It's acting on it. The gap between insight and action is eroding trust across organizations.
Matt Evans, Head of EX Product Science at Qualtrics, shares findings on global employee experience research, where the discipline goes next, and what leaders can do right now.
In this X4 on-demand session, you’ll learn
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- Why the insight-to-action gap triggers learned helplessness
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- How top programs tie listening directly to business outcomes
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- What the ideal program looks like for employers and employees
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- A framework for what leaders and vendors can do today