Webinar
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Scaling research: Building an enterprise engine
Scaling research: Building an enterprise engine
On-Demand
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36 minutes
Every organization has research data and insights spread across teams, tools, and programs. The question is how to connect it. Workday took that on—and built an insights engine that now reaches across the entire company.
Tammy Snow, VP of Research, Analytics and Design at Workday, shares the governance structures, platform decisions, and cultural shifts behind building a shared enterprise intelligence engine.
In this session, you’ll learn:
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- How Workday aligned research, product, and customer experience on shared goals
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- The intercept strategy that built a 145,000-user feedback engine
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- Why reframing one question drove an 89% YoY increase in ideas
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Success factors and lessons from scaling across 22,000 employees
