Salesforce & Qualtrics: The shift to agentic listening
Salesforce & Qualtrics: The shift to agentic listening
Salesforce's Workforce Intelligence and Employee Listening teams replaced a single twice-yearly survey with a continuous listening ecosystem—and saw 90% of managers engage with insights every cycle.
AJ Maguire, Director of Employee Listening and Jamie Kroll, Workforce Intelligence Director at Salesforce, walk through the strategy, the migration, and the agentic experiences driving adoption.
Join this webinar to learn
-
How Employee360 unifies 10+ data sources into one listening ecosystem
-
- Why continuous listening replaced their 82-question biannual census
-
- What agentic experiences look like embedded in Slack and Tableau
-
How Qualtrics Assist powers conversational analytics for managers
Salesforce & Qualtrics: The shift to agentic listening
Salesforce & Qualtrics: The shift to agentic listening
Salesforce's Workforce Intelligence and Employee Listening teams replaced a single twice-yearly survey with a continuous listening ecosystem—and saw 90% of managers engage with insights every cycle.
AJ Maguire, Director of Employee Listening and Jamie Kroll, Workforce Intelligence Director at Salesforce, walk through the strategy, the migration, and the agentic experiences driving adoption.