Webinar
_

The AI opportunity for patient experience

Wednesday, Jul 23rd   |  
1 PM
EDT   |  
1 hour

Join us to discover how AI is revolutionizing patient experience and learn actionable strategies from industry leaders.

Healthcare organizations are facing an unprecedented opportunity with artificial intelligence. Yet many organizations struggle to bridge the gap between recognizing AI's potential and implementing solutions that deliver measurable improvements in patient care and operational efficiency.

In this 60-minute webinar, we'll explore the strategic framework for successful AI adoption in healthcare with a focus on enhancing patient experience. Our panel of experts will share insights from Trinity Health's and Stanford Health Care’s successful AI journey, including their implementation of ambient listening technology and their value-driven approach to AI governance.


In this webinar we will discuss

  • The three critical categories of AI applications transforming healthcare today

  • How to align AI investments with your organizational values and strategy

  • Practical approaches for prioritizing AI use cases that deliver meaningful impact

  • Strategies for addressing healthcare-specific challenges around data privacy and bias

  • Lessons learned from successful implementations across the patient journey

Featuring

Qualtrics

Adrienne Boissy, MD, MA

Chief Medical Officer

Dr. Boissy, Chief Medical Officer of Qualtrics and a staff neurologist, is a globally recognized healthcare leader revolutionizing patient experience. She led initiatives to improve every aspect of a patient's encounter with healthcare at the Cleveland Clinic, publishes extensively, and advocates for operational changes in healthcare systems.

Trinity Health

Dan Roth, MD

EVP, Chief Clinical Officer

Dr. Daniel Roth leads Trinity Health's clinical operations, community health initiatives, IT services, and risk management. A physician with awards for innovation and safety, he focuses on quality care, health equity, and payment model strategy.

Stanford Health Care

Michael Pfeffer, MD

SVP, Chief Information and Digital Officer

Dr. Michael Pfeffer is CIO for Stanford Health Care, overseeing tech solutions across hospitals and clinics while practicing as a hospitalist physician. Previously CIO at UCLA Health, he led award-winning IT implementations and lectures globally on health IT.

Qualtrics XM Institute

Isabelle Zdatny

Principal Analyst

Isabelle helps large organizations design and operate successful experience management (XM) programs by producing industry thought leadership, developing and delivering training, consulting with companies, and speaking on key XM topics and trends.

The world’s top brands trust Qualtrics to deliver breakthrough experiences
Related Content
_

Explore more resources

eBook_

2025 Global Consumer Trends Report

eBook_

Special report: Building consumer trust in 2025

Webinar_

The consumer trends shaping 2025