

Improving the guest experience: The Applebee’s story
Improving the guest experience: The Applebee’s story
In every organization, delivering exceptional guest experiences is critical, but also a significant challenge, especially when talking about multi-locations businesses
Learn how Applebee's tackled this challenge head-on, transforming its CX program to drive consistency, empower frontline teams, and foster a guest-centric culture across its 1500+ restaurants.
Join Applebee’s VP of Consumer Insights & Business Analytics, Jill Marchick, alongside other CX experts to learn about their roadmap for change and their actionable strategies.
Register now and join us for this live presentation and expert Q&A panel discussion on July 23rd at 10:00 PT // 1:00 ET.
Join this webinar to learn
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- How Applebee’s empowers employees within a franchise model so every location can thrive and grow
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- How CX data is shared across locations to build a consistent customer experience
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- How they prove the business value of a strong CX program and how it effectively impacts their ROI
Improving the guest experience: The Applebee’s story
Improving the guest experience: The Applebee’s story
In every organization, delivering exceptional guest experiences is critical, but also a significant challenge, especially when talking about multi-locations businesses
Learn how Applebee's tackled this challenge head-on, transforming its CX program to drive consistency, empower frontline teams, and foster a guest-centric culture across its 1500+ restaurants.
Join Applebee’s VP of Consumer Insights & Business Analytics, Jill Marchick, alongside other CX experts to learn about their roadmap for change and their actionable strategies.
Register now and join us for this live presentation and expert Q&A panel discussion on July 23rd at 10:00 PT // 1:00 ET.