Qualtrics customer experience in action
Qualtrics customer experience in action
Turn every customer signal into loyalty, revenue & efficiency
See it in action: Qualtrics is transforming customer experience, helping you build deeper relationships and drive significant financial results.
You're collecting feedback everywhere - surveys, tickets, reviews, chat logs. But turning that into action before customers churn or escalate? That's where teams get stuck. And it's costing businesses $3.7 trillion globally in lost revenue and loyalty.
It doesn't have to be this way. Join our live demo to see how Qualtrics closes the gap between feedback and action - automatically surfacing what matters, predicting where to intervene, and routing issues to the right team before they escalate.:
See how it drives the outcomes you're measured on:
- + Increase CLTV: Spot churn signals across channels and intervene before customers leave.
- + Increase NPS/CSAT: Resolve issues in the moment with automated service recovery that turns frustration into satisfaction.
Reduce cost to serve: Automate analysis and routing so teams focus on high-value work, not firefighting.
What we’ll cover:
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How Qualtrics' comprehensive platform connects every customer signal (digital, contact center, social, reviews, surveys) into a unified view of the entire journey.
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How AI-powered predictive capabilities identify churn risk and the financial impact of experience improvements, transforming reactive programs into proactive growth engines.
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How to drive personalized, automated resolution and reduce cost-to-serve through intelligent interventions across all touchpoints.
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Why organizations are choosing Qualtrics to move beyond legacy CX metrics to achieve increased revenue and loyalty, reduced costs, and faster time-to-value.
Qualtrics customer experience in action
Qualtrics customer experience in action
Turn every customer signal into loyalty, revenue & efficiency
See it in action: Qualtrics is transforming customer experience, helping you build deeper relationships and drive significant financial results.
You're collecting feedback everywhere - surveys, tickets, reviews, chat logs. But turning that into action before customers churn or escalate? That's where teams get stuck. And it's costing businesses $3.7 trillion globally in lost revenue and loyalty.
It doesn't have to be this way. Join our live demo to see how Qualtrics closes the gap between feedback and action - automatically surfacing what matters, predicting where to intervene, and routing issues to the right team before they escalate.:
See how it drives the outcomes you're measured on:
- + Increase CLTV: Spot churn signals across channels and intervene before customers leave.
- + Increase NPS/CSAT: Resolve issues in the moment with automated service recovery that turns frustration into satisfaction.
Reduce cost to serve: Automate analysis and routing so teams focus on high-value work, not firefighting.
Featuring
Alex Anderson
Alex Anderson is a Solutions Engineer at Qualtrics with 10 years of experience specializing in technology management and deep analytics. Focused on the future of Market Research and Consumer Insights, Alex combines rigorous research methodology with AI-driven transformation to help global brands solve their most intricate challenges.