Webinar
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2025 state of experience in education: Navigating trust, change & AI

Wednesday, Aug 20th   |  
1 PM
EDT   |  
1 hour

Join leading education experts as we unpack the critical trends reshaping student and employee experiences across universities and K-12 institutions.

The education landscape stands at a crucial crossroads. Schools and universities alike have long held positions of trust and influence, shaping minds, fostering growth, and building the foundations for the future. While the mission remains the same, recent trends indicate early declines in the principles foundational to the industry. 


Join this webinar to learn

    • Rebuilding the trust foundation: Why university satisfaction is declining and actionable strategies to restore confidence through transparent communication.
    • Bridging the human connection gap: How poor employee interactions are driving negative experiences and proven frameworks for empowering staff to deliver personalized service
    • Strategic AI integration: Best practices for adopting AI tools intentionally while preserving meaningful human relationships and addressing employee self-adoption challenges

Featuring

Qualtrics

Dr. Katie Johnson

VP of Education Strategy

Dr. Katie Johnson leads the education strategy at Qualtrics, bringing over a decade of expertise in measuring student and employee experiences. She came to Qualtrics after working as a Research Director for Hanover Research and holds a PhD in Education Research and Policy Analysis.

Qualtrics

Dr. Nick Kohn

VP of K-12 Education Strategy

Dr. Nick Kohn brings over 20 years of experience in education, having served as a teacher, principal, district administrator, researcher, consultant, and Qualtrics implementer. His expertise spans strategic planning, program evaluation, human resources, and operations. In his current role, Dr. Kohn focuses on scaling listening programs, transforming stakeholder feedback and data into impactful actions.

The world’s top brands trust Qualtrics to deliver breakthrough experiences
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