Webinar
_

Healthcare trends shaping patient experience in 2026

Thursday, Apr 30th   |  
10 AM
PDT   |  
1 Hour

A generational divide shapes how patients experience care. But one thing holds constant across every age, every setting, every moment of vulnerability: trust.

Our 2026 Healthcare Trends Report will reveal what patients and clinicians are telling us, and what it means for health systems navigating change right now.

Join Qualtrics Chief Medical Officer Dr. Adrienne Boissy as she unpacks what the most resilient health systems are doing differently—and the practical shifts that are making a measurable difference in patient experience.


In this webinar, you'll learn

    • What the data reveals about patient and clinician experience in 2026—and why it matters now
    • How to identify clinician burnout and what could be done to tackle it
    • The cultural foundation that determines whether AI improves care or adds friction
  • What health systems that get this right have in common

Featuring

Qualtrics

Adrienne Boissy, MD, MA

Chief Medical Officer

Dr. Boissy, Chief Medical Officer of Qualtrics and a staff neurologist, is a globally recognized healthcare leader revolutionizing patient experience. She led initiatives to improve every aspect of a patient's encounter with healthcare at the Cleveland Clinic, publishes extensively, and advocates for operational changes in healthcare systems.

The world’s top brands trust Qualtrics to deliver breakthrough experiences
Related Content
_

Explore more resources

eBook_

2026 Consumer Experience
Trends Report

eBook_

Special report: Building consumer trust in 2025

eBook_

Unlock the potential of AI-enabled CX