In-Person Event
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Innovating Customer Experience with Agentic AI – Insights from Three Ireland, Qualtrics & EY
Innovating Customer Experience with Agentic AI – Insights from Three Ireland, Qualtrics & EY
We are excited to invite you to an exclusive joint event hosted by Qualtrics and the CCMA in Dublin on September 24th. This unique gathering will explore the evolving landscape of Customer Experience (CX) as we move into the era of Agentic AI, with a strong focus on AI innovation and organisational readiness.
Hear from:
- + Get a lens into how Three Ireland have approached improving their CX operating model by building a strategic roadmap for a seamless, personalised omnichannel listening approach all while linking it back to real commercial business impact.
- + Hear customer stories directly from Brad Anderson, Qualtrics President of Product, Engineering & UX on how AI-powered personalisation is transforming CX and revolutionising the Contact Centre.
- + The Future of CX and Service - Discover how EY Studio+ helps clients transform service from cost centre to value centre
Wednesday, Sep 24th
9:30 AM
IST
Qualtrics, Costello House, One Clarendon Row, Dublin 2, D02 TA43
Why attend?
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- This event is designed for senior executives who want to leverage technology, particularly AI, to strategically transform their business, drive commercial growth, and improve operational efficiency. It's not a technical deep dive, but a forum for senior leaders to understand and implement a unified strategy. With a focus on the contact centre you will hear about practical, actionable insights on how to transform your customer experience (CX) and drive measurable commercial growth leveraging modern technology.
Register now
Featuring
Qualtrics
Brad Anderson
President of Products, UX, Engineering and Ecosystem
Brad is the global head of Product, Engineering and User Experience responsible for defining, crafting and supporting the Qualtrics Experience Management solutions around the globe. Leads team of more than 1,600 engineers, product managers, experience designers, program managers, IT professionals and security teams across 5 global development centers.
RSVP Today
Wednesday, Sep 24th
9:30 AM
IST
Qualtrics, Costello House, One Clarendon Row, Dublin 2, D02 TA43
By registering for this event you agree to allow Qualtrics to share and process your personal data for purposes of follow-up with regard to the content of this event in accordance with our Privacy Statement. This offer is extended to you under the condition that your acceptance does not violate any applicable laws or policies within your organization. If you are unsure whether your acceptance may violate any such laws or policies, we strongly encourage you to seek advice from your ethics or compliance official. For organizations that are unable to accept all or a portion of this complimentary offer, and would like to pay for their own expenses, Qualtrics will provide, upon request, a reasonable market value and an invoice or other suitable payment process. This invitation is non-transferable. Please email events@qualtrics.com with any questions.
The world’s top brands trust Qualtrics to deliver breakthrough experiences
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