Webinar
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Operationalizing empathy in healthcare: Uncover insights and strategies with Qualtrics

On-Demand   |  
1 hour

Do you understand what challenges or barriers your patients face to access care? Do you have the data you need to improve patient outcomes in your organization? Harnessing data to enhance patient care has significant implications for both healthcare providers and patients. When patients feel heard and are treated with empathy, they are more likely to adhere to treatment plans, experience better health outcomes and maintain a long relationship with their healthcare provider. Transforming data into real-time insights, capturing patient feedback from various sources and initiating actions to improve experiences can lead to more effective care delivery and improved patient health.

Join Dr. Adrienne Boissy, Chief Medical Officer at Qualtrics and Dr. Rowland Illing, Chief Medical Officer and Director of Healthcare and Life Sciences from AWS for a discussion on how data-driven approaches can help bridge the experience gap between patients, caregivers and healthcare organizations. This webinar is designed for healthcare providers, program managers and organizational leaders interested in integrating empathy and data-driven insights into their operational framework. Learn strategies to support patients more effectively and empower staff to deliver evidence-based, patient-centered care that can lead to improved health outcomes.


Join us to discover

    • How data analytics helps healthcare organizations gather feedback from patients and employees to create meaningful impact
    • Insights into patient experiences through omnichannel and unsolicited listening to understand their needs
    • The benefits of collaboration between AWS, Epic, and Qualtrics for personalized patient care by integrating feedback with health information
    • Real-world improvements in patient and provider experiences at leading healthcare organizations partnering with AWS and Qualtrics

Featuring

Qualtrics

Adrienne Boissy MD MA

Chief Medical Officer

Dr. Boissy, Chief Medical Officer of Qualtrics and a staff neurologist, is a globally recognized healthcare leader revolutionizing patient experience. She led initiatives to improve every aspect of a patient's encounter with healthcare at the Cleveland Clinic, publishes extensively, and advocates for operational changes in healthcare systems.

AWS

Rowland Illing DM

Chief Medical Officer

Senior physician, academic and healthcare leader with passion for transformation, growth and excellence, both for patients and business. Particular interests: AI, Equity and Sustainability in Healthcare.

The world’s top brands trust Qualtrics to deliver breakthrough experiences
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