Katie is an XM Strategist at Qualtrics. Drawing on her research background, Katie helps leaders transform stakeholder feedback into measurable action. Her experience spans financial services and the public sector. Katie holds a PhD and master’s from North Carolina State University and a Bachelor’s from the University of Virginia. She resides with her family in Raleigh, NC.

Michael Darfler is a space planning and strategy leader who helps organizations translate complex challenges into clear, actionable solutions. With more than a decade of experience in higher education planning, programming, and workplace strategy, he works with institutions to align their physical environments with their strategic goals, operational needs, and long-term vision.

Elliot is an accomplished strategist, facilitator, and author who leads Buro Happold’s Higher Ed Advisory Practice. He has helped transform over 120 colleges and universities with strategic plans that provide focus, org designs that create alignment, and operating models that enable change.