Webinar

Winning the conversation with your CFO

Wednesday, Dec 10th   |  
10 AM
PST   |  
1:00 PM ET I 1 hour

CFOs don’t decide on dashboards, they decide on outcomes. This webinar shows you how to shift conversations from data to direction.

You’ll learn how top CX leaders translate customer insight into the operational, financial, and strategic results that matter most to their CFOs. We’ll break down proven approaches for tying CX to measurable impact and show you how to create executive-ready narratives that drive alignment and secure investment during budget season.

Join us on December 10 to build confidence, clarity, and momentum for the year ahead.

In this session, learn

    • Hear from CX teams who’ve been in your shoes and got buy-in from the boss
    • Turn CX metrics into financial outcomes your CFO wants to invest in
    • Learn how to secure the budget for your 2026 CX roadmap

Featuring

Qualtrics

Svenja Niemeyer

XM Strategist, CX

Svenja entwickelt umfassende CX-Programme mit Fokus auf die gesamte Customer Journey. Mit ihrer Value-Advisory-Expertise optimiert sie CX-Initiativen für messbare Geschäftsergebnisse. Zuvor leitete sie das globale CX-Programm von HUGO BOSS.

Qualtrics

Phillip Bland

Solution Strategist & International Government Advisor

Phillip leads public sector strategy for Qualtrics. He comes from a deep background of working with experience management professionals to deliver innovative solutions to citizens. Phillip has a demonstrated history of working in the government administration industry and is skilled in business enablement, program delivery, customer insights, research, and facilitation and coaching.

The world’s top brands trust Qualtrics to deliver breakthrough experiences
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