Legal

Product Terms of Service

Specific Qualtrics products and services have additional product terms that will apply. Where required, these product terms are referenced in the Qualtrics order forms in either the Cloud Services Exhibit or within the relevant services specific exhibit (e.g., Research Services Exhibit).

Usage Metric Definitions

This page defines common Qualtrics usage metrics which are the building blocks of the Cloud Services you are purchasing.

XM Discover Product Terms

This page sets out the product terms for XM Discover.

EX Use Case Descriptions

This page defines the different EX Use Case products, along with associated product limits.

Research Services Terms

This page sets out the terms for Qualtrics Research Services.

Training and Certification Terms

This page sets out the terms for Qualtrics Training Services.

Frontline Digital and Digital Experience Analytics Product Terms

This page sets out the terms for Frontline Digital and Digital Experience Analytics services.

XM for Customer Experience Terms

This page defines the different XM for Customer Experience products and sets out the terms for those products.

XM for Employee Experience Terms

This page defines the different XM for Employee Experience products and sets out the terms for those products.

XM for Market Research Terms

This page defines the different XM for Market Research products and sets out the terms for those products.

Edge Cloud Product Terms

This page defines the different Edge Cloud products and sets out the terms for those products.

Service Level Agreement

This page sets out Qualtrics' service levels that apply to its Cloud Services.

Experience Agents Product Terms

This page sets out the terms for the Qualtrics Experience Agents product.

Core Success Package Terms

This link contains the Core Success Package Terms.

Guided Success Package Terms

This link contains the Guided Success Package Terms.

Advanced Success Package Terms

This link contains the Advanced Success Package Terms.

Gov1 Guided Success Package Terms

This links contains the Gov1 Guided Success Package Terms.

BX Signature Support Success Package Terms

This link contains the BX Signature Support Success Package Terms.

BX Guided Success Package Terms

This link contains the BX Guided Success Package Terms.