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Product Terms of Service

Specific Qualtrics products and services have additional product terms that will
apply. Where required, these product terms are referenced in the Qualtrics order
forms in either the Cloud Services Exhibit or within the relevant services specific
exhibit (e.g., Research Services Exhibit).

Usage Metric Definitions

This page defines common Qualtrics usage metrics which are the building blocks of the Cloud Services you are purchasing.

XM Discover Terms

This page sets out the product terms for XM Discover.

Social Connect Terms

This page sets out the product terms for Social Connect.

EX Use Case Definitions

This page defines the different EX Use Case products, along with associated product limits.

Research Services Terms of Service

This page sets out the terms for Qualtrics Research Services.

Training Services Terms of Service

This page sets out the terms for Qualtrics Training Services.

Customer Journey Optimizer Terms

This page sets out the terms for Customer Journey Optimizer.

Frontline Digital and Digital Experience Analytics Product Terms

This page sets out the terms for Frontline Digital and Digital Experience Analytics services.

XM for Customer Experience Definitions and Terms

This page defines the different XM for Customer Experience products and sets out the terms for those products.

XM for Employee Experience Product Definitions and Terms

This page sets out the terms for XM for Employee Experience services.

XM for Strategy & Research Definitions and Terms

This page defines the different XM for Strategy & Research products and sets out the terms for those products.