Ask the right questions at the right time to identify problems before they happen. By monitoring and optimizing the customer experience with Bokka’s BuilderCX, you’ll better understand customer behavior to deliver personalized, memorable experiences for your customers.
- Collect feedback with pre-designed surveys developed by industry experts and validated by leading builders.
- Role-and department-based dashboards quickly identify customer insights by stage of the journey, community, or product type.
- Simplified KPI’s for ease of benchmarking. Key drivers help to prioritize actions and focus on those with the biggest impact.
- Clear and concise dashboards provide the right information to the right people at the right time – so you can take action.