ALA Consulting Group is a trusted partner at every step of the EX and CX journey. We create highly successful, customized approaches through our deep experience, innovative thinking, and a relentless focus on what makes your organization unique. Our approach will allow you to spend less time, money and resources, but get back more insight, action and impact.

WHY ALA CONSULTING GROUP?

ALA and Qualtrics are leading a revolution in the experience management industry. Most experience programs fail to deliver substantial and sustainable business impact. Our industry-leading platform and innovative consulting services will dramatically improve the experience of your employees and customers to the benefit of your top and bottom line. Together we enable our clients to win by optimizing every aspect of Ask, Listen, Act:

• Measure what matters to your customers, leadership and employees by using industry-leading survey design techniques to maximize input and minimize respondent burden.
• Take advantage of the world’s most advanced models, methods and approaches to uncover meaningful insight from what you hear, and create your unique success equation.
• Leverage our robust approach and unparalleled experience to move beyond data toward powerful strategic and tactical actions that drive significant and sustainable change.