Assist Digital + Qualtrics
"Qualtrics is a powerful enterprise customer feedback platform, with strong survey design tools and intelligent dashboard powered by AI. Qualtrics is a strategic partner for AssistDigital because - despite other customer feedback platform - it is open! letting us to provide a broad set of CRM consulting services, by giving our Client a the right flexibility at a fair price"
About Assist Digital
We provide end to end services blending human and artificial intelligence to improve your business performances, by focusing mainly on the following services:
- CRM advisory
- User Research & Customer Insights (Customer Feedback program)
- Service & Ux design
- CRM System Integration (IVR, CTI, Istant Messaging, ecc)
- AI & Automation (Chat Bot, Vocal IVR, ecc)
- Data & Analytics 7)Marketing Automation (tech and operations)
- Digital Communication & Content Adapation and Tagging
- Multi-Channel Customer Operation (Phone, Livechat, SMS, Whatsup,ecc)
Why Assist Digital?
We connect design, tech, people & business. We are able to provide and end-to-end service for customer feedback program setup or optimization, spanning from Design the closed-loop operating model, design surveys and dashboards, Qualtrics technical implementation and system integration with legacy systems, Multi-channel Customer Operations support (phone, sms, direct email, ecc), close-the-loop continuous improvement
- English
- EMEA
- General
- Advisory
