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Bain & Company + QUALTRICS

"Qualtrics has built a flexible, comprehensive platform that gives our clients the technology to support a Bain Net Promoter System prototype quickly and efficiently. The Qualtrics platform enables rapid testing, learning, improvement and scaling. With their support, we have driven multiple successful joint implementations for our clients.”

We help you create sustained value by focusing on the Three D’s of customer-led growth: design, delivery and DNA. We’ll show you how to design great customer experiences. We’ll help you optimize internal capabilities to deliver excellence in every customer interaction. And we’ll work with you to create a customer-centric DNA of continuous improvement.

WHY BAIN & COMPANY?

Bain’s Net Promoter System together with Qualtrics’ leading customer feedback management platform offers our clients access to best-in-class technology that complements Bain’s expertise and helps achieve breakthrough results.

  • We wrote the book on loyalty, Net Promoter Score®, and Net Promoter System®.

  • We have a proven track record of transforming businesses; our clients outperform the market 4-to-1.

  • We put a premium on collaboration, working side-by-side with our clients and treating their business as if it were our own.

Industries

Financial Services

Insurance

Media & Cable

Retail & Consumer Goods

Utilities & Energy

Regions served

North America

Europe

Asia Pacific & Japan

South America

Contact Us

"Qualtrics has built a flexible, comprehensive platform that gives our clients the technology to support a Bain Net Promoter System prototype quickly and efficiently. The Qualtrics platform enables rapid testing, learning, improvement and scaling. With their support, we have driven multiple successful joint implementations for our clients.”

Rob Markey

Partner at Bain & Company and co-author of The Ultimate Question 2.0