BitBang Srl + Qualtrics
"We highly value our partnership with Qualtrics to leverage their cutting-edge experience management platform. With the ability to collect, analyze, and act on real-time feedback from our clients, we can further develop excellent customer experience initiatives and deliver even more impactful and data-driven solutions."
BitBang’s technical know-how fused with clients’ insider knowledge provides the foundation for implementing scalable data strategies and execution practices.
With the use of a strong technological partnership ecosystem, we support clients end-to-end and transform data into meaningful and actionable insights. Our innovation-oriented services empower companies across different sectors to enact data-driven decisions that generate better quality leads, customer loyalty, and improved revenue streams.
Our goal is to support our clients end-to-end in designing, implementing and executing their customer data strategy: Qualtrics enables the fundamental step of adding relevant and reliable qualitative data to the mix.
We provide guidance and solutions in every step of a Voice of the Customer program: from initial assessment, goal setting, and strategic selection of channels to custom reports and results analysis.
We ensure that our clients make the most out of Qualtrics extensive capabilities by completing the picture with our competencies in data and services integration, strategic vision, empowering training and advanced insights mining techniques such as Natural Language Processing.
Retail & Consumer Goods
Utilities & Energy