Ipsos is a world leading market research company providing specialized services in 89 markets.

We deliver value from Customer Experience programs, helping organizations retain and recover customers, grow share of spend, increase advocacy and drive up operational efficiency to deliver return on Customer Experience investment (ROXCI).

Engaging around a common CX vision – from C-suite to frontline
Listening to the ‘Voice of the Customer’ – across all touchpoints and channels; creating a single source of customer truth
Activating what needs to be done to ensure CX delivers on the Brand Promise
Embedding the structure and culture to drive continuous CX improvement and customer centricity

https://www.ipsos.com/