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In partnership with Qualtrics, Ipsos helps organizations at all stages of CX measurement and management.

Ipsos is a world leading market research company providing specialized services in 89 markets.

We deliver value from Customer Experience programs, helping organizations retain and recover customers, grow share of spend, increase advocacy and drive up operational efficiency to deliver return on Customer Experience investment (ROXCI).

    Engaging around a common CX vision – from C-suite to frontline
    Listening to the ‘Voice of the Customer’ – across all touchpoints and channels; creating a single source of customer truth
    Activating what needs to be done to ensure CX delivers on the Brand Promise
    Embedding the structure and culture to drive continuous CX improvement and customer centricity



Media & Cable

Retail & Consumer Goods

Utilities & Energy

Healthcare & Life Sciences

Financial Services

Regions served

North America


Asia Pacific & Japan

South America

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