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New Metrics + QUALTRICS

"In the five years since we joined hands with Qualtrics, we have seen our partnership move from strength-to-strength. In just a few years, New Metrics has grown from a start-up to one of the leading experience management consultancies in the Middle East, and our partnership with Qualtrics has helped us to do so. We look forward to continuing to grow together as we add SAP CX solutions to our portfolio of services."

New Metrics supports businesses in the Middle East to win the hearts of their clients and employees. Our integrated approach links strategy, vision, organizational alignment and experience design with employee engagement to deliver exceptional results.

Armed with Qualtrics’ experience management suites, we help our clients gain data and analytics-based insights about what matters most to their customers. We support clients to tie their experience data to operational data in order to focus their improvements and target their investments pragmatically and in an agile manner.

WHY NEW METRICS?

Our approach to experience management and our understanding of local and organizational culture enables us to deliver large scale transformational projects for leading organizations across the Middle East. Our partnership with Qualtrics empowers us to maximize our value to clients, allowing our clients to maximize their value to customers and employees.

Industries

Financial Services

Communications

Healthcare & Life Sciences

Public Sector

Utilities & Energy

Regions served

Europe

Contact Us

"In the five years since we joined hands with Qualtrics, we have seen our partnership move from strength-to-strength. In just a few years, New Metrics has grown from a start-up to one of the leading experience management consultancies in the Middle East, and our partnership with Qualtrics has helped us to do so. We look forward to continuing to grow together as we add SAP CX solutions to our portfolio of services."

Mohamed Debouk

Founder and Managing Partner