PBI Research Institute + QUALTRICS
"We look forward to building a unique, complementary partnership with Qualtrics that will allow us to create a winning formula for fulfilling all our clients’ needs in XM. Qualtrics' unbeatable and flexible platform combined with PBI’s expertise, enables us to together shape the future of XM value for industrial b2b companies worldwide."
PBI is a research-based management consulting company with a proven track record in customer experience, industrial investments, and project business. We work with b2b clients within industries such as energy, transport, and maritime. We have built up strong market understanding and references through over 20 years of research and long-term collaboration with our industrial clients.
PBI has over 20 years’ research and consulting experience in building stakeholder experience management processes, specifically within the industrial b2b sector. We have been building XM programs for our clients using the Qualtrics platform since 2016. PBI brings market leading industrial b2b research and know-how to the table, and combining it with Qualtrics’ cutting edge technology, PBI and Qualtrics can provide unparalleled strategic XM solutions for industrial b2b companies. Our promise is to provide our clients with actionable knowledge that help them make better strategic business decisions.
Utilities & Energy