QUALTRICS PARTNER_
SMT

SMT + Qualtrics

SMT is a professional services and intelligence company specialized in technologies that transform the experience of companies’ relationships with their customers, employees, communities, and other stakeholders.

About SMT

At SMT, it is our mission to help spread world’s best Experience Management (XM) technology solution and make sure that customers in all corners of the world can benefit from it. We do this by partnering with Qualtrics, providing expert advice and creating business solutions adapted for the market realities. Our team combines more than a decade of practical experience in Customer Experience  (CX) and large business change management programs.

Why SMT?

SMT partners with Qualtrics to build truly transformational Customer Experience (CX) programs and help companies become better versions of themselves by listening and acting on their customers’ feedback. We go where you are, we are very likely to speak your language, we will go an extra mile to help you keep the promises you are making to your customers.

Languages
  • English
  • Spanish (Latin America)
  • Portuguese
Region
  • LATAM
Industry
  • Financial Services & Insurance
  • Technology
  • Travel & Hospitality
  • Retail
Partner Type
  • Advisory
  • Implementation
Gradient Quote image

By partnering with Qualtrics we aim to become the leading Customer Experience consultant company in LATAM and strengthen our position in other corners of the world. Qualtrics solution is the foundation to help our clients deliver real Customer Experience Transformation programs.

Marcelo Costa

Managing Director

SMT