QUALTRICS PARTNER_
SOM + Qualtrics
Trusted North American Qualtrics partner with 40 years’ experience, offering full Experience Management (XM) services: Customer Experience (CX), Employee Experience (EX), Brand & Product Experience.
About SOM
Our team helps organizations drive value out of their experience management programs and take full advantage of the powerful Qualtrics XM platform.
Why SOM?
SOM offers advanced strategic advisory services and deep technical expertise fully aligned with Qualtrics XM suites and capabilities (CX, EX, Brand & Product Experience), delivering best in class XM solutions.
Offerings
- Advanced Strategic Advisory Services
- VOC and VOE Program Design and Management
- XM Roadmaps
- NPS System Implementation and Management
- Bain MyCX Roadmap and Accreditation
- Maturity Assessment
- Managed Services
- Market Research
- Brand Tracking
- Qualtrics Implementation (all products)
- Qualtrics Platform Management
- Success Packages
- Custom features and Integrations
- Unstructured Data Management
Languages
- English
- French
Region
- AMER
- EMEA
Industry
- General
- Education
- Financial Services & Insurance
- Healthcare & Life Sciences
- Technology
- Travel & Hospitality
- Retail
- Government
Partner Type
- Advisory
- Implementation
- Managed Services Provider
