SOM + Qualtrics
SOM offers advanced strategic advisory services and deep technical expertise fully aligned with Qualtrics XM suites and capabilities (CX, EX, Strategy & Research), delivering best in class Experience Management (XM) solutions.
About SOM
Our team helps organizations drive value out of their experience management programs and take full advantage of the powerful Qualtrics XM platform.
Why SOM?
Trusted North American Qualtrics partner with 40 years’ experience, offering full XM services: CX, EX, S&R, and Product Experience.
Offerings
- Advanced Strategic Advisory Services
- VOC and VOE Program Design and Management
- XM Roadmaps
- NPS System Implementation and Management
- Bain MyCX Roadmap and Accreditation
- Maturity Assessment
- Managed Services
- Market Research
- Brand Tracking
- Qualtrics Implementation (all products)
- Qualtrics Platform Management
- Success Packages
- Custom features and Integrations
- Unstructured Data Management
- English
- French
- AMER
- EMEA
- General
- Education
- Financial Services & Insurance
- Healthcare & Life Sciences
- Technology
- Travel & Hospitality
- Retail
- Government
- Advisory
- Implementation
- Managed Services Provider
- Reseller